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When updating there are Plan groups with multiple Benefit options if a person switches from one option to another, the previous election needs to be expired in HRMS.

When updating a Life Event or OE: If a plan has multiple plan enrollments and a person switches from one plan to the another, it correctly adds the new plan but does not expire the existing. This occurs in the Premium version of Sage ESS/HRMS. High/Low plans are very popular so this could be a global issue. Using Life Event for this client due to OE issue and discovered this issue.