Welcome to the Sage HRMS Support Group on Community Hub! Available 24/7, the Forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
I am working on the 2023 form year. When I upload the Covered Individual file I get an error "The file cannot be processed because it does not have a properly formatted header row". No matter what I tried I cannot get the header row configured correctly…
I need to do a Mass Update to one specific benefit. I need to update the expiration date from Jan 1, 2024 to December 31, 2024. The benefit plan code is DENTAL. We have updated the actual plan but need to update all employees that are assigned to the…
We are based in Maryland and I have an employee that lives in Delaware. He requested we deduct Maryland State taxes from his paycheck and after checking with our accountant he advised us to withhold Maryland tax for a non-resident. I'm not sure how to…
Restored SageHRMS databases from backups. After installing SageHRMS client on a new SQL server, Program Data file on the C: drive was not created.
How can I get Program data file folder on the C: drive on the new SQL server? Instructions says "Make…
Effective June 7, 2023 Illinois made changes to the personal exemption allowance amount. The rate remained the same at 4.95%, however the personal exemption allowance lowered to $2,425. This update was not included in the Q2 update. Is there an expected…
When you create a new job code in Sage HRMS on the employee screen, it creates that job code on the company that the employee is assigned to. It does this, even when job codes are currently at the Enterprise level. This causes all other job codes to look…
I installed the Q1 2023 update, but when I go to check calculate payroll the date of March 30, 2023 is not there. It shows March 16, 2023. When I look at the version downloaded it says Version 10.7062-Q1 2023.
Any help would be appreciated. Thanks!
Has anyone addressed the NACHA requirement for Micro-Entries on ACH Networks? This is the use of "ACCTVERIFY" in Record 5 Position 54-63 for pre-noting and Company Name requirement?
We need to provision new hire employees in MS Asure (Network), Purchasing, Learning and other applications. We've used a Crystal Report but it has issues. What have you used to export Employee Data?
I just saw the announcement about Migrating to the "Premium" version of HRMS and it got me wondering, when will updates for the existing version of HRMS (perpetual licensing) stop? Will we be forced to move to the SaaS model at some point? 1 yr, 5yr,…
I am looking for the release notes to KB114068 Q4 2021 SR1. When I click the link for "Release Notes" from the Announcement page here , it just takes me to Sage's website . Same thing occurs if I go directly to Sage Support's site and click on release…
Here is the latest announcement.
"As a valued Sage customer, we are always looking for ways to improve your experience with our products and services.
After careful consideration, we have made the decision to adjust our hours of live Support and Service…
Can Sage HRMS be used with (intergrated) Sage300 CRE? We are looking for A software product that will intergrate with Sage 300 CRE and include timesheets and HR functions. Can you make recomendations?
I have updated our HRMS software to Q3 last night. Today our Payroll employee needs to run a bonus check. Whenever she tries to do her normal process in Gross-Up Calculator she get the below error:
An unhandled exception occurred while attempting to…
I have open enrollment running for a few of our companies. But when trying to add a new plan and start a different company open enrollment I keep getting an error saying No records could be displayed. Even on the plans that are undefined and not in an…
It was time to change the ESS logon page. I want to insert the following text:
Information contained in Sage SS includes: View Payroll History View/Update home address, phone, emergency contacts
ESS is giving me an error every time I try to save…
Is there any discussion about creating an App for Sage HRMS ESS? Seems like that would be the logical evolution if you are continuing to invest in the product.
I am going to use an excel file and only need to enter new GL Account numbers and description of the each account.
What should I name the 2 columns in the excel spreadsheet so that GL import process will except it?
Is there a sample GL Account import…
Is there a way to automatically have tax items such as FLSUTA, USFIT, USMED, USSS automatically appear when adding a new hire instead of me manually adding all 4 of these each time to an employee's record?
current, when adding a new hire, I have to…
Is there going to be a new version of Sage HRMS released?
We had seen some interesting things about a 2020 version ... but nothing further has been said or done about a new version.