• how to know which check form to select

    we either need to know which check form to select for our current stock of checks or how to know which checks to order and then which check forms to select. is there a way to see how each form displays? or how to we make selection?
  • Suggestion: Is there a reason as to why Colorado taxes are the same taken out when there are different specifications on the tax screen?

    Hello, I ran three mock calculations to see if it made a difference what amounts are set on the Colorado tax screen, but it looks like no matter how it is filled out, it always calculates the same. The first time I selected the W-4 form from 2019 or…
  • Is there an Import file template and instructions to import hours from 3rd party time keeping system?

    We are implementing a new time clock/ time keeping system that has the ability to create an import file of employee hours. I am looking for the required template that this file needs to match and instructions covering the creation of the needed file and…
  • Error during Open Payroll

    How do I fix this error that appeared during Open Payroll: Earning - Earning Code(E010), Distribution Code () does not exist in payroll. Check Employee Configuration and Payroll. I feel like I have looked at everything for this particular employee.
  • Overtime Schedules in HRMS for February

    Hello. We ran into an issue with overtime schedules this week due to February being a short month. Our salaried employees receive overtime. They're normal hours are 86.67 but they work 96.67, they should have 10 hours of overtime. It was only calculating…
  • HRMS Canadian Payroll: Ontario Employer Health Tax

    In HRMS 2017 Canadian Payroll, does anyone know how to set up Ontario Employer Health Tax? Specifically, where do we enter the exemption amount? We've pulled the tax code from HRMS table, but there is for field to set exemption and the system starts calculating…
  • SAGE HRMS 2017 Large Client Speed and Functionality

    Good Afternoon, Our company currently runs Sage HRMS 2017 and we have all of the most current system requirements. We continue to have system latency and report crashing issues along with other functionality issues. We would like to talk to someone…