• Suggestion: Is there a reason as to why Colorado taxes are the same taken out when there are different specifications on the tax screen?

    Hello, I ran three mock calculations to see if it made a difference what amounts are set on the Colorado tax screen, but it looks like no matter how it is filled out, it always calculates the same. The first time I selected the W-4 form from 2019 or…
  • NACHA requirements for micro-entries

    Has anyone addressed the NACHA requirement for Micro-Entries on ACH Networks? This is the use of "ACCTVERIFY" in Record 5 Position 54-63 for pre-noting and Company Name requirement?
  • Hours worked in different states

    Is there a way in HRMS to distinguish hours worked in two different states for an employee?
  • Synchronize Pay History Process - error in HRMS

    New install of HRMS. Client has been using Sage 300 ERP payroll for a number of years. We recently rolled out HRMS and ESS. We want the employees to be able to view their paystubs in ESS. The configuration has been done in ESS regarding view pay history…
  • Using Yearsold in the benefit rate table

    I know how to use yearsold in the benefit rate table when calculating an employees age based on the system date. I want to use the same but have it calculate the employee's age at a certain date. This employers benefits renew once a year and the age of…
  • Employee moving to a different state.

    Do I need to delete the prior state from his taxes tab within his profile? I don't see where I can expire the state withholding and SUTA.
  • Calculate payroll error- "The error returned was 1. GetTaxPtr-10".

    I am getting an error when calculating payroll- "The error returned was 1. GetTaxPtr-10". Does anyone know what this error is and how to resolve?
  • "Invalid input. Date 'xx/xx/2022' does not exist in Common Services' Fiscal Year Calendar"

    So you are ready to run your first payroll for 2022, all set to go and suddenly your payroll grinds to a stop with the following message: "Invalid input. Date 'xx/xx/2022' does not exist in Common Services' Fiscal Year Calendar". What does this mean?…
  • Retire/Tax Question

    Our employer retirement percentage changed for wages paid in January 2022. I made the change in Setup/Payroll/Earnings/Deduction Codes (Employer). The pre-check register shows the rate did not change. Is there another place that needs to be changed? Thank…
  • Support & Service hours

    Here is the latest announcement. "As a valued Sage customer, we are always looking for ways to improve your experience with our products and services. After careful consideration, we have made the decision to adjust our hours of live Support and Service…
  • set up a medical discount deduction

    Hi, How do I set up a discount deduction for medical premium? Our company wants to encourage employees to get vaccinated by offering a weekly flat amount discount. For example, our weekly medical employee contribution is $50. If employees get vaccinated…
  • Attendance tracker

    Is there a way to set employees up in SAGE so the attendance points they gain can be tracked? Thank you.
  • Gross-Up Calculator error

    I have updated our HRMS software to Q3 last night. Today our Payroll employee needs to run a bonus check. Whenever she tries to do her normal process in Gross-Up Calculator she get the below error: An unhandled exception occurred while attempting to…
  • Multiple users running payroll

    We have 4 payroll groups that run through the same entity in HRMS with two users. We have discovered that if two payroll groups have calculated payroll and and one user processes time off, both groups accruals are processed. This has resulted in duplication…
  • PR import into SAGE HRMS and adjustments

    After importing payroll data, If there are adjustments to an employee, does SAGE deduct those adjustments after calculating the Payroll? Thank you
  • auto enroll 401K

    Is there a way to automatically enroll each new employee in a savings plan at a specific %? i see there are a few ideas out there but no resolutions just wondered if maybe those hadn't been updated? Thanks.
  • WA cares fund

    Is there anything in the works for the new Washington Care Fund that is coming out at the start of next year? Dalynda
  • Sage HRMS Payroll - Manual Check for vacation Hours

    HELP!! Where do I find written instructions to run a manual check for an employee who wants to be paid out separate for vacation hours from his regular direct deposit for hours worked. All our employees are paid via direct deposit so I have never done…
  • Negative Check

    What happens with the eft file if you complete payroll with a negative check? In this situation we have an employee on leave who's deductions are more than their pay. Typically, we would have withheld the extra on a previous payroll but were not aware…
  • Calculate Payroll Errors

    Is there a way to add the employee number to the error codes that are generated from the Calculate Payroll process?
  • Social Security Tax

    Was there a change that employer are now supposed to make the matching contribution of social security taxes on Covid wages paid?
  • Mass Add earning code to all timecards

    Does HRMS allow for mass add earning code to all timecards? Example, instead of going into each ee's timecard to add the holiday code, is there a way to just add it to all timecards? Thanks!
  • Processing time off error during payroll calc (no ESS)

    I read several instances where clients are getting this message and ESS seems to be the culprit. We are a new client on HRMS, not yet set for ESS. I just experienced this message during the PR calc but did not realize how much it affected time off balances…
  • Calculating State & Unemployment Tax

    Does Sage have a resource that tells me how to set-up earning & deductions for state tax and unemployment tax? I'm having trouble finding information on what wages & deductions are taxable. Thanks!
  • EPSL wages

    Wondering how other companies are handling EPSL wages only and pretax deductions? Also EPSL wages with regular wages and pretax deductions? Thanks