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Howard31

Sage HRMS 2014 install issue

Posted By

Anybody else have this issue.

Trying to install HRMS on a workstation.  The installation starts but then "rolls back" without giving any error message.  It is a Windows 7 workstation.

Thanks in advance

  • 0
    Howard31,
    Have you made any progress in resolving this issue? I am starting to see this issue more frequently with clients installing the Q1 2016 update and have had trouble getting it resolved. Are you using Terminal Services or Citrix? Do you see any warnings in the Event Viewer under the Application log that say the Sage HRMS Client tried to modify a protected Windows registry key?
  • 0 in reply to Mary Anne Giezentanner
    Hi Mary Anne,

    I should have updated my post last week. The issue with this client was virus related. All the .jpg .js and .css files had an .mp3 extension added. IE filename.css.mp3. The client's IT team scanned and cleaned the server and we did a reinstall of HRMS server and client. Seems fine now.

*Community Hub is the new name for Sage City