User grayed out boxes in Sage HRMS

SOLVED

I have a user that when logging into Sage HRMS, on occasions has screens with missing or grayed out boxes. The image to the left is one of those screens, but is not limited to that screen. I am wondering if anyone else has experienced this, and what they did to resolve it.

I have wiped this Team Members windows profile, uninstalled, reinstalled. I just cannot figure out why it would be doing this or how to fix it.