• 2 icons FAS and Depreciation

    few years ago icon on desktop called FAS, and changed to Depreciation, and now called "FAS" are they loading same database sources? Now i have 2 icons desktop. Kind of confusing.

    did Sage change the icon name?

  • Sage Fixed Asset Importing

    I have been importing our assets each month for a few years now and for some reason now I cannot save the leading zeroes in the CSV file to keep the needed 4 digit formatting for the estimated life fields.  I have been working with this with my IT for…

  • Client accesses FAS housed on a hosted site. In Custome Import the Browse file screen does not appear.

    Client accesses FAS housed on a hosted site.  In Custome Import the Browse file screen does not appear.

  • General Information fields with an * hiding the information

    For some reason we have an asterick in some of our General Information fields that hide the information in the field (project #) and we are unable to go in and change / remove it in FAS as the field is uneditable, however, when we export the report to…

  • Database pointing to incorrect SQL Server


    We have two CITRIX servers in which we installed SAGE Premier Client.

    One of them points to the Production database server and users are able to work ok.

    However the other one maybe by mistake was installed and poinitng to the Development environmet…

  • Update G/L Accum G/L Account

    Hello, I need to update my G/L Accum Account with new G/l Information for all Active Asset. Is there a way to export a spreadsheet, update the information and then import it back into Sage Fixed Asset with the Syst No and the New G/L Accum info?

  • How to add a large number of assets in batch?

    Is there a way to enter multiple assets at once? 

    We've been adding one by one using the "Add an asset" button.

  • Import Disposals

    I've updated the version I am running (Depreciation/Network Version 2022.1).  I'm trying to do a disposal upload;  however, the import function only has 2 options:  New Asset and Update Existing.  If I click update existing the disposal fields are…

  • Fixed Assets 'Estimated Life' template upload

    I am in need of help with my template upload to Sage Fixed Assets version 2017.  Estimated life has to be entered as 'YYMM', which the system accepts when there is more than a year of life left (ex: 0107). However, Sage will not accept when I input a value…

  • Sage FAS server compatibility

    Good afternoon, all!

    I've started managing the Sage FAS server at a client site. The current installation is version 18.1 on a Windows 2012 R2 server. We're starting a project to upgrade our Win2012 fleet to Server 2019 or better.  

    I'm looking…

  • Migrated Sage FAS 2016.1 databases to new SQL server, registry key update on client workstations won't stick

    Last week we migrated the Sage FAS databases to a different SQL Server, updated the registry key (Enginename key in HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Best Software\MSBESTSYS) on the application server and client workstations to point to the new SQL…

  • Default ODBC connection info that could be used to connect SFA?

    Does anyone have the default ODBC connection info that could be used to connect SFA?  Trying to connect via ODBC yields userid and password are invalid error. We are using Supervisor as the userid and the password we have set. Have also tried setting up…

  • Sage Fixed Asset - Depreciation Network Custom Import Helper

    Hello, I'm can't figure out what I'm missing to import assets. I keep getting this error message. Missing Critical Depreciation Fields. - Critical depreciationfields are missing for the following books: Custombook2. Can someone tell me what is in Custom…

  • Backup Does not complete to 100%

    We have repeatedly tried to run a backup of all companies and the backup process only reaches 94%.  At that point the Backup screen is frozen and the only way to exit from the backup screen is thru the Windows Task Manager and close out the program.  Note…

  • Merging Companies

    Has any come across this problem?

    I am trying to merge 4 Company Divisions into one company to get grand totals.

    It constantly tells me that I can not merge dues to short years being deleted.

    First, this is false as all are the same and second, if merge…

  • Unable to Restore Company from Provider bbk - Sage Premier

    SAGE FAS Premier - I received a bbk file from our 3rd party provider who used FAS to do some depreciation work for us. We have since purchased our own instance of FAS and are trying to restore the bbk to complete our 2020 fixed asset work and I am presented…

  • Changing Depreciable Life and Salvage Value for a Large Number of Assets

    Hi Gang, 

    I'm being tasked with updating the salvage value and depreciable life for around 3,000 assets. I'm also new to this software so that doesn't help, however, I have done some research and there are also people who have given me a little…

  • Importing Data into Sage

    How do you indicate an asset as bonus depreciation in the import?

  • Tax Book

    Is it possible to import the Book Values of existing assets in the Internal Book to the Tax Book?

    Thank you.

  • Excel Files Dowloaded from Sage

    I recently started having issues using Excel files that contain data that was originally downloaded from our Sage Software.  The files are extremely slow to move around in.  I am wondering if it's because of the format the downloaded files are in, the old…

  • New to Sage FAS

    We are converting into Sage FA.  A couple of issues we have had:

    1. Is there a parent/child relationship?  We have some heavy equipment that is made up of components, so if an engine or component is replaced, we dispose of the old and bring on the new. 

  • Backing up a Company with 1 database


    My work is new to Sage Fixed Assets and we're working on converting from Lawson. We're at our Fiscal Year end in Sage and want to back the company up and test our back up to make sure it's not corrupt. Is it possible to do this with only 1 database…

  • Database Upgrade

    Hello - out of nowhere, the error message "Database Upgrade" popped up while logging into SAGE FAS.

    "The database selected\(file location) is an asset database. Please locate the system database or contact your system administrator." once selecting…

  • If I have the same asset in two companies, is it possible to delete or deactivate one without affecting the other company

    I discovered that we have the same assets in two separate companies. I confirmed that we did not claim too much depreciation. Is there a way to remove or inactivate them in only one of the company?

  • Can a mass DB update be made to dbo.Asset.CompAsstNo ?

    Due to an ERP conversion, all ERP asset ID's will have to be changed to reflect the new accounting system's asset ID.  Can a DB update be performed to accomplish this; if so, where will I find a list of all places where we would have to update…