• Include the shipment requests (open orders) in the On order field of the customers.

    The general parameter OSTORD is used to specify whether the order book value must be included in the Total credit of the customers. But, the shipment requests (open orders) are not included in the On order field and thus are not affected by this setup…
  • Improve the usability of the document attachment functionality on various transaction records

    Attaching a new document to a transaction record is too cumbersome for new users and requires too many clicks. For example, to add a PDF to a sales order, you need to click the following: Select the paperclip icon Select 'Add file' Click the…
  • Define if a sales transaction is collect, third party, etc.

    Can you review the ability to define on the sales order level and write through to the delivery if a transaction is collect, third-party, etc.? We have a number of clients that need to add custom fields and logic when it is general business in defining…
  • How do you support Order Confirmation/Rejection?

    We're running Update 9 Patch 10. We have an EDI project that calls for a (Sales) Order Confirmation; Scenario; - Customer sends Purchase Order - We create Sales Order and reference PO. - We need to be able to confirm or reject the PO from…
  • Learn to Block Back-to-back Orders with Manual Hold

    In this blog, let's step through how to block or allow back-to-back orders when an order is on manual hold. For some businesses, it is necessary to prevent the purchase order creation to avoid the delivery of product to a customer that could result in…
  • Sales Order Process Notes

    We have had many requests to allow people who do not have access to edit a sales order be able to add notes on an order and save them. Almost like a log. The way it is now, anyone can edit previous comments and we don't have a log of who made them and…
  • How to change sales order sales unit in sage X3

    Hello everyone, I have an query regarding sales unit, Can we change/edit sales unit (SAL) on line level when product sales data type set to "Flexible Kit" - Many thanks
  • (X3 V11) - Sales Order created through web service with incorrect totals (random error)

    A client is having the following issue: They are using a third party application to send web orders to X3 (most of their orders are web orders). The Sales Orders are created properly about 95% of the time but here and there an order ends up in X3 with…
  • Add available stock qty columns from multiple sites

    One of the customizations we've added to our Sales/Bid Order entry line item screens is a column showing a product's available qty at the specified site. This is working correctly, however I would like to add more columns showing available quantities…
  • Some stock movements still need to be posted.

    I am trying to close a period and getting this error. I ran the code on SQL and it gave me these results The sales order listed here has been invoiced and accounted for fully.
  • Crystal Report Sales Invoice Form Back Order

    We currently have customer that accept Back orders. On the sales order the user is able to input items that are on back order. However, if a product is on back order the invoice form drops that product. The sales order: This is the invoice: The…
  • Default Order Type

    How Can I configure the settings so whenever a new sales order is being made, the order type field comes up blank and the user has to make a selection. I checked the parameter value for the sales order as well and changed the setting but I get the…
  • How to change the Delivery Date After It has been validated.

    How can I go about changing the delivery date on a delivery. The delivery has been validated but not invoiced.
  • Sage Payment Solution Integration with X3

    Currently, the credit card is authorized at either the Sales Order or Delivery creation. I would like to have the option for the Credit card to be authorized at the Delivery validation. This would prevent double billing if the delivery has to be deleted…