Sage X3

I've been changing the functional profiles for users to be more restrictive, but now I have a user that says when they try to print the Record from a Sales Order the Print Code screen doesn't appear. It does when you select List though. What am I missing…

Sage X3 v12p33. AWS setup. Having an unusual error: profile_load_locale_failed Checking on console shows Error 403 (Forbidden). admin user is not affected. Regular user, on login, is affected. However, when using `Super administrator`…

Hi The service will run with localsystem account and for security reason will be monitor. We need to have a list of process that the service can call or lauch. Does such a list exists ? Thanks Yann

Hi, For Sage X3 v12p34. AD setup as follows: ``` Root (internal.falsesage.com) - Microsoft OU (multiple). -- Guest -- Administrator - OU-SageAsia (OU) -- OU-A-TC (OU) --- U- OU-A-TC- J (User) - OU-SageUS -- OU-US-TC (OU) ---…

There is SSL certificate is installed on SAGE X3 V12 on port 443, and it is working well, we have also website work on IIS on the same server. We want install SSL for it but 443 is reserved for SAGE X3. After we checked we found that Apache use port…

Hi, Reference used: https://online-help.sageerpx3.com/erp/12/staticpost/configuration-file-nodelocal/ For the exports.config JSON payload fields: ``` port: x3key: ``` [1] What is `x3key`? [2] For `port`, what should I put here? Assuming…

Is anyone automating the installation of a SSL cert for X3? For years we have been using the cert import via X3 UI but this becomes tedious. Most of our apache, tomcat, and IIS web servers are getting lets encrypt certs via win-acme on an automated…

Hello We're currently authenticating to Sage X3 using OAUTH with Microsoft and have no issues with it. When we try to login to the Mobile Automation site using OAUTH, we're getting an error saying, "No ADC badge can be granted". If we log into the Mobile…

Hi, Sage X3 v12p33. Getting errors on Costing structure (GESSTC). Done on Sage's SEED folder, untampered by development team. CONSSTI : Unauthorized function CONSSTP : Unauthorized function CONSSTG : Unauthorized function Using DIRE…

Hi everyone, I have a client who wants to use Azure AD SAML2 for their users and they also having a proxy server which sits between Sage X3 server and Authenticator. Between Sage X3 server and Proxy server I have activated connection via https and port…

Hi, Version: X3 v12p33 Microsoft SQL Server: 2022 Standard Full error message from Sage X3: Connection to server failed : X3 engine error: [Microsoft][ODBC Driver 17 for SQL Server]TCP Provider: The wait operation timed out. : ini_com:Variable dimension…

Hi, On login, I got this error message. profile_load_failed Forbidden [x-9c41b01b73bb 2023-06-15T23:59:41.884Z]

An Administrative user at a client has asked if there is a way for him to "impersonate" a user without having to log in as that user. This way he could test the user menu and security settings without being logged in as that person. Is there a way to…

Hi, At Setup > Users, can I increase the user code length from 5 to an arbitrary number (like say, 30)? Client would like to have longer user code as per LDAP AD settings used (for example, in this case, would prefer to have `leechunheng` as user…

Hi, Specific limitation: I cannot use Windows default `Administrators` group. At the moment, the service account is using `Users` group. Sage X3 runtime and Syracuse (after redo of the passphrase for service account) are fine at the moment. When…

Hi, This is a question for Sage X3 v12 onwards X3 console. Older console versions I know were inevitable to use `sa` account only. Link reference: online-help.sageerpx3.com/.../prerequisites_windows-sql-server.html Is `sysadmin` role level required…

Hi, Reference used: https://online-help.sageerpx3.com/erp/12/wp-static-content/public/Attachments/Content/How-to%20guides/Platform/Attachments/T1%20Attachments.htm For maintenance purpose, may I know where the secure files are stored? This is important…

Hi, I got requested by a client to enforce 30+ characters password. As far as I know, Sage X3 console is crippled at 20 characters only (from Print Server, not sure if changed or not) with the rest truncated or ignored outright. How do I resolve…

Hi, For Sage X3 v12p32. My client has forgotten the admin's password after changing the admin password from the default. Is there a way for me to get back in other than consider reinstalling the MongoDB and Syracuse instance from scratch and reimport…

Hello, Is it possible to restrict a user to acces a folder? I'm trying to give acces to only one of the 2 folders we have but the workaround i've done is to create a new group and give acces only to said folder. Is this the correct way or i am doing…

Hello, This question is in regards to the following article, which doesn't talk about an issue which I imagine most people would be having when attempting to carry out this process. https://support.na.sage.com/selfservice/viewdocument.do?noCount…

Hi All, We would like to seek your advice for the issue we encountered. We are not able to upload chinese file name as attachment. The error we hit is " System Error : of_fsq failed to open <<masked>>/��.pdfy". Thanks

Sage X3 v12p30. All component match requirement. I am using certgen in syracuse cert-tools. When I am done replacing the certificates, send certificate to runtime, and apply passphrase to the certificate in syracuse certificate folder, I got these…

Hi, This is based on the Sage X3 v12p31 fresh installation from Sage X3 v12p31 ISO disc. I noticed there is an import (Import Special user) in Administration > Users. It is under SAGE Factory Owner. It is active and I can enter it with the default…

Hi, Is there a way to keep an audit log for session information? Specifically, like: ``` loginID | IP address | web server | browser TONY | 109.90.177.50 | X3syraH1 | Chrome ``` I checked from the Sage X3 login audit table in SQL Server…