At this stage you can do this with the REST layer of SAGE X3, at the moment the GraphQL layer is not customizable, it will be in the next quarter releases.

Hi Martins,

Thanks for your reply!

I would like to add/edit the mobile automation application for reading/updating the external database tables.

Should I use REST or GraphQL layer?

When / what is the next quarter releases for customizable GraphQL? 2023Q1?

Henry Soo 

I don't think you get there by editing the mobile application. The present mobile application communicates with SAGE X3 only through GRAPHQL webservices, don't think you can change this. What is feasible is making SAGE X3 backend communicate with another applications, like syncing the data that you captured with the mobile app. But in this case I don't know exactly your scenario, so please share more details or one example of your scenario.

Hi Martins,

Can we insert the webhooks with the mobile applications to trigger our external integration platform?

Henry Soo

For the moment, if you want to edit the web application you should develop a new one.

We are interested in a bidirectional sync with an external platform and Sage X3. What sort of triggers are available to help automate this and keep it more push oriented rather than some sort of poll/timing mechanism. Does Sage X3 have webhooks?

You have to keep in mind that there is a separation between the Sage X3 UI and business logic. Most internal data is managed by specific business "objects". I believe what you are looking for is some REST/SOAP call from Sage X3 when a specific data object is modified? For that you would need to add code within the business application component of Sage X3. This can be done by linked onto the specific "object" using a vertical or by setting up a workflow trigger on the controlling "object", which would generate an internal event that executes Sage X3 code. That could then in theory generate the required data and send it to your external platform via a REST/SOAP call.

I suggest you start a different thread with this subject, very interesting but complex to mix with Mobile Automation.