Hi all,
I have a client purchased a Crystal Server 2020 license due to its support of QR code generation over the normal Crystal Reports 2020 which required third-party additions which the client is uncomfortable about purchasing additional third-party QR license for it.
When I test run Crystal Reports for Enterprise 2020 from Crystal Server 2020 trial license on a Sage X3 V12P26 VM instance on my local site, I found out that Sage X3 gave different behavior depending on where the crystal report file was generated from.
For context, the print server is installed from a Sage X3 V12P26 ISO disc directly.
If I generate the report file from the normal Crystal Reports 2020, Sage X3 can print it normally.
If I generate the report file from the Crystal Reports for Enterprise 2020, Sage X3 immediately stops working despite the content is the same as Crystal Reports 2020 but saved again as new file in Crystal Reports for Enterprise.
Job 31 - ERR 504 coming from the edition server : Error induced by the print engine Crystal .NET. Y2.rpt - - Message 1/3 : Error opening the report: c:\Sage\SafeX3\EDTV2\EDTSRV\srvedit\Data\SEED_win-nuak1s65tno_20100\ENG\Report\Y2.rpt - Message 2/3 : Load report failed. - Message 3/3 : Unsupported Operation. A document processed by the JRC engine cannot be opened in the C++ stack.
Is there a way to resolve the error from Sage X3 Print Server to accept Crystal Report for Enterprise's reports?
Additional component context if needed.
Additionally, the report files used: https://drive.google.com/drive/folders/1rmY_GYm2mV0Z04z86YTu4MawwTaWpHeW?usp=sharing
Y1 is created from normal Crystal Reports 2020.
Y2 is created from Crystal Reports for Enterprise.
