error in payment proposal

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Version 12, patch 23. I don't think this happened on patch 21. User creates a payment proposal, clicks create, and the process will stop with the following error.

> Amount greater than the remaining amount to pay

Then it will show the supplier invoice, then what I assume is the amount paid and the amount to pay. Both values are always the same. There are no conversions, everything we do is in USD. These are invoices that have not been part of other proposals before.

The payments to that point will be created including the entry it generated the error on, which I find a bit suspicious. The user can then run the payment proposal again to continue generating payments. Sometimes it will finish the job, sometimes it will error out again.

Any thoughts on this topic would be appreciated. Thanks.

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    Hi James,

    Here are a couple of things to look at:

    • Have you clicked the Open Item button on the invoice to see if perhaps there is a provisional payment at that moment?
    • After it fails, have you tried to manually create the payment?
    • Is someone else in the system? Reviewing invoices, manual matching, payments?
    • Is there anything else running in the system? 
    • Anything unusual about the payment terms?