Partial Purchase Invoice accidentally closed the whole PO

Question

When we have a purchase invoice from a vendor that is not for the full quantity, a popup appears that says something like "Partial Invoicing. Is this a full invoice?" And if the user confirms it's fully invoiced, it closes that PO like and marks it fully invoiced on the PO. Even if we use the Open/Close PO Function to reopen the PO, it doesn't allow you to post an additional invoice because it doesn't change the invoice status on the PO line from fully invoiced. 
 Is there something I am missing on how to fix this? I know I can edit the values in the database but that's not an ideal solution by any means.

JOTMON · Accepted Answer

I come across this periodically, we will have 2 receivings one invoiced and the PO tagged as fully invoiced AP is unable to enter the second invoice to match to the 2nd open receipt. for whatever reason the PO once tagged as 'fully' invoiced will not allow the open receipts to have an invoice applied to it to be paid. reopening the PO unlocks the receiving, but not the invoicing portion. What I found was there is an extra step that needs to be done. 1. purchasing\Orders\Close and reopen orders - to reopen the closed PO (this opens the receiving but doesn't change the invoicing) 2. purchasing\Orders\Orders - go back into the PO and notice that under the 'Management' the received line is now partially received, and the Invoiced is still tagged as 'completely' invoiced and .. these are greyed out so can't change anything here... go to the 'Lines' tab, double click on the line and you should get a pop-up 
 
 Select 'Yes' This changes the 'Fully' invoiced indicator to 'partially' resave the PO. 
 3. Purchasing\Orders\Invoices\Invoice control The missing open receipt was still not available for me to select under the receipts tab but the PO is now available under the PO tab with a drop down showing the missing receipt info and the 'Order' can now be pulled into the invoice to match to be processed.

Joel Singam · Answer

When we acknowledged that the invoice is not a partial invoice, PO is not available to invoice the remaining quantity. You could do an accounting cancellation on the invoice, delete it and generate a new invoice by selecting the correct answer for the question.

Sage X3

Partial Purchase Invoice accidentally closed the whole PO

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