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Shereef

Reading error of the treasury account

Posted By

Hello Sagians,

I  am getting-  Reading error of the treasury account

while posting payment issue document.

NOTE: I am using IND legislation..

An y idea/suggestion how to fix this error.

Shereef N

Nest Information Technologies,

India

Parents

  • Hello Shereef,

    See the following KB below as this may give you areas to look at. 

    Error: "Reading error of the treasury account PRINC/18" when trying to post a supplier invoice payment
    Products
    Sage X3 5

    Description

    When trying to post A/P checks and one check won't post receive the following error (A/P - A/R Accounting, Payments, Payment/ Receipt Entry).

    "Reading error of the treasury account PRINC/18"



    Disclaimer
    Backup Warning
    Use caution when working with the below product functionality. Always create a backup of your data before proceeding with advanced solutions. If necessary, seek the assistance of a qualified Sage business partner, network administrator, or Sage customer support analyst.

    Cause
    • When the payment and the invoice sites are different and the linked account setup (Common Data, G/L Accounting Tables, General, Linked Accounts) is using a cash account, a treasury account error will occur.

    Note: In versions v6 & above, Linked Accounts has been renamed to Reciprocal Accounts and is located in the Chart of Accounts.(Setup, Organizational structure, Chart of Accounts, Reciprocal Accounts tab)



    Resolution
    • Use a suspense account or an account that can be used as a clearing account under linked accounts setup.
    • When the cash account is used, system gets confused on the posting and can't do the offset properly, which results in blank information and why it cannot find the treasury account.
    • When a correct linked account is used, it does the debit and credit posting correctly. Basically, the treasury account should not be one of the accounts that is used for standard postings, i.e. the cash account.
Reply

  • Hello Shereef,

    See the following KB below as this may give you areas to look at. 

    Error: "Reading error of the treasury account PRINC/18" when trying to post a supplier invoice payment
    Products
    Sage X3 5

    Description

    When trying to post A/P checks and one check won't post receive the following error (A/P - A/R Accounting, Payments, Payment/ Receipt Entry).

    "Reading error of the treasury account PRINC/18"



    Disclaimer
    Backup Warning
    Use caution when working with the below product functionality. Always create a backup of your data before proceeding with advanced solutions. If necessary, seek the assistance of a qualified Sage business partner, network administrator, or Sage customer support analyst.

    Cause
    • When the payment and the invoice sites are different and the linked account setup (Common Data, G/L Accounting Tables, General, Linked Accounts) is using a cash account, a treasury account error will occur.

    Note: In versions v6 & above, Linked Accounts has been renamed to Reciprocal Accounts and is located in the Chart of Accounts.(Setup, Organizational structure, Chart of Accounts, Reciprocal Accounts tab)



    Resolution
    • Use a suspense account or an account that can be used as a clearing account under linked accounts setup.
    • When the cash account is used, system gets confused on the posting and can't do the offset properly, which results in blank information and why it cannot find the treasury account.
    • When a correct linked account is used, it does the debit and credit posting correctly. Basically, the treasury account should not be one of the accounts that is used for standard postings, i.e. the cash account.
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