What are the steps and documentation required for a post implementation support of a SAGE X3 ERP?

Hello Guys,

I am just a newbie here in this forum and hoping to get along with you all.

Moreover, I am about to support a newly implemented ERP system in-house through a post implementation phase and am just wondering what are the proper steps and documentations do I need to be successful in this role. Hence, I have no history in SAGE X3 before but I've had an offshore support experience in a several ERP system's previously via Accenture.

Please help, Your swift answers and assistance will be very much appreciated.

System: SAGE X3 ERP | Peopple | CRM