• Sage DacEasy: It’s official… we’ve retired

    After 10, 20 (and in many cases more!) years together using Sage DacEasy, we’d simply like to say THANK YOU.  You have been part of our team and we’d like to thank you for trusting us with your business. It’s been a year like no other and we sincerely…

  • Sage DacEasy: Announcing Sage DacEasy 2020 SP 2 1099 Update

    What's new

    1099 NEC Compliance

    For detailed information about this release, see the release notes that are found as attachments to the download article provided below.

    Important Note: This is the final update that will be provided for Sage DacEasy…

  • 2020-2021 Sage Year-end Winter Schedule

    The Winter season—and year-end—are fast approaching and we want to share our office closure schedule with you:

    Sage Canada closures Sage US closures
    • December 25: Christmas Day
    • January 1: New Year's Day
    • November 26 and 27: T…
  • Sage DacEasy U.S. Payroll: Executive Order on deferring payroll tax obligations in light of COVID-19 and your options in Sage DacEasy Payroll

    Sage has completed our review of the August 8 Executive Order related to COVID-19, and the subsequent guidance from the Treasury, and have developed instructions for you to use to defer payroll taxes in Sage DacEasy Payroll.

    Before deciding to defer payroll…

  • Sage is reviewing the Executive Order guidance and the Form 941 Draft

    Guidance for the recent Executive Order was received late Friday. Sage is reviewing to determine the next steps. Read the guidance here: https://www.irs.gov/pub/irs-drop/n-20-65.pdf

    We are aware that the IRS posted a draft revision of Form 941 and we…

  • Sage is monitoring the President’s Executive Order regarding deferring payroll tax obligations in light of COVID-19

    The President recently signed an Executive Order related to COVID-19. The Executive Order directs the Treasury Department to defer the withholding, deposit, and payment of the tax imposed by 26 U.S.C. 3101(a), and much of the tax imposed by 26 U.S.C.…

  • Sage DacEasy: Prepare to file revised Form 941, Employer's Quarterly Federal Tax Return

    COVID-19 related relief impacts Form 941 tax filing effective June 30, 2020.The final version of the updated 941 and the instructions are available on the IRS site. Sage is finishing our preparation to support Form 941 in anticipation of updated IRS filing…

  • Sage DacEasy: Announcing changes to Form 941

    Due to the COVID-19 programs the Form 941 was revised by the IRS. With the new legislation CARES Act (H.R. 748) and the Families First Coronavirus Relief Act (H.R. 6201) that have passed for COVID-19, filing your quarterly taxes will look different than previous…

  • Changes coming soon to the way you access Sage DacEasy support

    The way you contact a Sage DacEasy support analyst is changing—in fact, it’s getting faster.

    Now, you can simply start a chat with us by visiting SageCity.com/Resources and we’ll take it from there!

    While calling in is no longer an option…



    Tuesday, April 7th, Sage will make available free training to advance North American customer and partner knowledge of our products. The program will be available for 60 days, April 7th to May 31st



  • Sage DacEasy: COVID-19 Legislation

    This forum post will be updated when there is legislation that impacts your DacEasy product.

    Currently, the following apply to if you use the payroll module: 

    Tax Forms

  • Sage DacEasy: H.R. 6201 Families First Coronavirus Response Act

    H.R. 6201 - Families First Coronavirus Response Act went into effect April 1, 2020. To read the full bill click here.

    For COVID-19 related reasons, employees receive up to 80 hours of Paid Sick Leave and expanded childcare leave when employee’s children…

  • Always Supported- COVID-19 readiness

    As your way of working may have changed with the possible impacts of COVID-19 (Coronavirus) on your business, we want to let you know we're here to help offer support and guidance wherever we can.

    What we're doing

    While most of the Sage team has…

  • Preparations you can make to continue to run your business during uncertain times

    As a Sage customer or partner, it’s never been easier to work remotely and empower your business and customers through cloud-based technology. We’ve put together a list of tools and helpful tips to keep your business on track when you may need to work…

  • Revised: When will the Sage DacEasy 2020 Service Pack 1 be released with the fix?

    --The announcement will come later next week, Kb Article 103600 is now live for those who need the download earlier

    --The Date has been changed to March 3, 2020, 

    --We anticipate release of the fix in the Service Pack 1 2020 Version of Sage DacEasy update…

  • Sage Year-end Center: 24/7 resources and information

    Closing the books? We're here to help.

    Join industry peers, certified partners, and Sage pros online 24/7 for fast answers at the busiest time of year. Visit the Sage Year-end Center to find*:

    • Helpful checklists: Print step-by-step tasks
    • Informal…
  • Sage DacEasy product retirement

    What you need to know:

    This announcement serves as advance notice of the retirement of Sage DacEasy, effective December 31, 2020.

    DacEasy is being retired due to market demand, shifts in technology, and a change in business focus. Sage appreciates your…

  • Sage DacEasy: Payroll tax year 2020 W-4s

    What you need to know

    The Internal Revenue Service made substantial changes to the tax code that materially impact the 2020 tax year. As a result of these changes, the IRS released a new Form W-4. As you prepare for the next payroll tax year, you need…

  • Notice: Phone and Chat Temporarily Closed 10/22/19

    Please note, the Sage support phone and chat resources will be temporarily closed on Tuesday, October 22nd from approximately 10:30 am to 1:00 pm ET for a company-wide meeting.  But help is still available! If you need assistance during that time, please…

  • The California Consumer Privacy Act is coming. Are you ready?

    Are you a Sage DacEasy customer? Changing regulations may impact you.

    On January 1, 2020, the California Consumer Privacy Act (CCPA) goes into effect. The CCPA aims to protect the personal information of all California consumers and applies to any for…

  • Maintenance Update for Sage City will Require a SageID sign on for those that don't have one (please read full blog post reposted)

    Please note that on Wednesday, March 20, starting at 8:30pm ET and lasting until 10:30pm ET, Sage City will be unavailable due to an upgrade. This means that users will not be able to log in to Sage City to post a new question, reply to an existing thread…

  • Announcing Sage DacEasy 2015.1 SP5

     To download the service pack:

    1. Visit https://support.na.sage.com/
    2. Click Log on in the top right-hand corner
    3. Click Log on for downloads and personalized content
    4. Enter your Username and Password (If you are not already registered select Sign Up for portal …
  • Sage DacEasy Product Notice: Announcing release of Sage DacEasy 2015.1 SP4

    Product notice 18-A was sent today to on-plan customers and to partners:

    This communication is to announce the availability of Sage DacEasy 2015.1 SP4, service release, as part of our commitment to supporting Sage DacEasy customers.

    What's New

    • The…

  • Potential Pervasive Security Risk

    Notice Sage_18C_06272018 was sent today:

    This notice provides important information about a potential security risk involving the Pervasive database, and applies to you if you are using Sage BusinessWorks, Sage BusinessVision, or Sage DacEasy.

    Note: If…

  • Getting help from Customer Services during the busiest time of year

    About courtesy call back or virtual queueing
    You spoke and we listened! Last year we implemented a new way for you to call Customer Services for help and hold your place in line by receiving a call back when it’s your turn. Here are some answers to frequently…