• Work Order Default Job

    How do I set the job that defaults when a new work order is started? Thank you for your help.
  • Knowing how much time has been logged on a work order

    When looking at a service work order in Sage 100C, is there any way to tell if multiple employees had worked on this call? We're having issues not knowing whether there were previous visits, then billing the call and finding out after the fact there were…
  • slow entry?

    As of Friday, 5/10/19, typing on Notes and Work Order Notes is extremely slow in Sage 100 Contractor, version 21.3.58.0. The rest of our Sage typing is normal. Is anyone else having this issue? Does anyone have a suggestion for solving this? We've rebooted…
  • Service Receivables Invoice Details, Assembly not working right

    Yesterday, 11-20-18, we noticed Assemblies in our Service Receivables Invoice Details were not working right. Rows are hidden that involve part numbers that are connected to a higher level part number (green arrow pointing up left). We've restarted our…
  • Looking for 3 fields on Sage 100 Contractor Service Receivables screens that are listed in the S/R database

    I'm trying to rearrange and sort the Unassigned Orders on the 11-3 Dispatch Board in the Service Receivables module of Sage 100 Contractor 2018. I see fields listed in the Work Order Display tab that I don't recognize: Customer PO, Service Area, Location…
  • Service Invoice - post a $0.00 invoice to take parts from inventory?

    Is it possible to post a $0.00 service order invoice so that the parts are taken out of inventory? I checked the Knowledgebase and got this answer pasted below, but am unable to duplicate it... I don't see where to change the billable amount to 0? If…
  • Service Module - import time into payroll

    If we were to use the Service Module and import time into payroll - how do we differentiate between regular and overtime hours? I can't find anywhere to enter the different rates. If it does not allow for this, then we have to go back into payroll records…
  • Customer Aging Reports

    Currently Sage 100 Contractor does not offer a customer aging that combines job and service receivables. Has anyone had success at creating a report to accomplish this?
  • Service Receivable T&M

    Service Receivable/ Work Order Users, We do a lot of T&M work, but create a job for each one. Do users of Service Receivables manually update invoices on 11-2 as costs come in, do you create a job for each T&M work order, or is there some trick to load…