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I attached a crystal report in MyAssistant on the email tab so I could use the Report Options to send it as an Excel file to a saved location for an outside vendor. There is a formula in the Crystal report to only pull for active jobs. However, the report…
billwagnon,
Unfortunately, in this case, the log will only show that a user went into the employee setup. It will not return that a direct deposit id was added or that a routing number / account number was changed.
For a report, if you use prenotes…
billwagon,
There is a knowledgebase article, ID: 20321, Troubleshoot Crystal attachments missing from emails. I would say the most common causes that I see are #1 the ISDAdminSenderService needs to logon as a specific Windows user and #4 file locations…
I am setting up MyAssistant with a new Send a Report task.
I can attach a PDF, Text, or other document to the Email portion and the email sends successfully.
However, when I attach a simple two-parameter Crystal Report and manually run the task, an…