• Creating Deposit for Bank Account Funding

    Organizational structure consists of two companies, Company #1 and Company #2. Last year we switched bank accounts from Bank #1 to Bank #2 for our Checking and Health Reimbursement Accounts. Company #1 did not have any remaining checks for the old bank…
  • Correcting the period on a posted invoice batch

    A batch of about 200 Invoices was posted to a previous year (period) and the checks were posted in the current period. How do we get the invoices corrected into the current period?
  • Cash Management Register's Posted & Reconciled, But General Ledger didn't catch transaction.

    I have Cash Management register (CM) matching the bank account. The General ledger (GL) didn't pick up this transaction. CM is reconciled. how would I add this to GL and keep everything balanced? last time this happened, I had to do a funky chicken…
  • Inventory Count Issues

    Hello, We were performing an inventory count however one of our employees made a stock transfer from one location (being counted) to another. When we look at the part number through the inquiry function, we see the appropraite quantity in each location…
  • GL transaction file in use error at login

    We have a frustrating situation where, if someone prints a GL report to screen and leaves it open, another user cannot login to the GL application. They receive an error message, "GL transaction file in use." If the user in the system closes that report…
  • How do I enter starting balances in a new company

    I don't understand how to enter starting balances in a new company. I want to enter the starting balance for a bank account. The knowledge base describes a procedure for entering a period zero entry using a clearing account, but it doesn't give enough…
  • How do i correct a vendor ending balance to match the invoices?

    I am attempting to roll over to the next month although the audit shows errors: Client Ending Balance does not match Invoices Vendor Ending Balance does not match invoices
  • Posting Mechanic Labor to Equipment Expense in the GL

    Mechanic Labor Posting problem. Sometimes our mechanic doesn’t list on his timecard, what equipment he worked on during the week. The payroll department will use our Equipment Repair cost code when entering his time, but if an equipment number isn’t entered…
  • Tax Discount

    If we pay our state sales tax early, there is a discount given by the state to the amount of sales tax we pay. How do I record that?
  • Estimator / Project Manager Position

    South Bay Landscape Company is currently seeking a qualified Special Projects Estimator/Project Manager to join our team. This position requires an understanding of the complete bidding process of landscape installation or renovation of projects along…
  • Payroll not posting

    I discovered today that last pay period did not post to GL even though all steps were completed per usual. Now when I try to post, it tells me there are no records to post, The records remain computed. Has anyone experienced this and how did you fix…
  • Accounting Date Correction

    My AP Summary report is out of balance due to me deleting some invoices with prior year accounting dates and changing the accounting dates to 'new accounting date' of today. Can this be fixed? Thank you!