• INVENTORY/PURCHASING EXPERT

    I am looking to chat with someone who uses the Inventory & Purchasing module in Sage who is an expert in set up & function?
  • Withholding by in error

    I am an Ohio contractor with many city income taxes. We started a job which we thought was in a city. After one month, and 2 payrolls with that city's withholding, we verified that the job site is in a township. No city income tax. What process should…
  • Issue a Check without Invoice attached

    I want to write a check to one of our other bank accounts. How do I do this withou having to create an invoice to link it to? If i go to AP/Tasks/Quick Check or Manual Check, I'm still required to choose an Invoice to attach it to. I just want to be able…
  • Cash Management Entries to import into CM Module in Sage 300 CRE

    Our office manually keys in a number of transaction daily into the CM module. I was wondering if there is a way to import transactions directly to the cash management module.
  • Cash Management Register's Posted & Reconciled, But General Ledger didn't catch transaction.

    I have Cash Management register (CM) matching the bank account. The General ledger (GL) didn't pick up this transaction. CM is reconciled. how would I add this to GL and keep everything balanced? last time this happened, I had to do a funky chicken…
  • How to apply cash on account to accounts payable invoice

    We have a separate GL set up for cash on account (it's not related to any specific customer, it's just a generic GL) that our cash applications people put funds to when they can't find an invoice to apply it to. If an invoice exists (but they had difficulty…
  • Incorrect Income percentages

    I am new to Sage 300 and new to my role as Comptroller for my employer. I was surprised to find our Income Statement total income percentage for the month and YTD do not equal 100%. For example, for May, the total income % is 103.53%. For YTD, the income…
  • last name change

    Hello Everyone, We have an employee who has changed their last name. Do I have to create a new employee? If so what will happen to his long term previous records. Can I just change his last name? everything else for him is the same? Kindly let me…
  • AP - Recurring

    We are new to Sage and yesterday I tried my hand at putting in quite a number of recurring invoices. This did not work out so well due to various payment dates setup in the vendor masters, which I corrected. Now I have a bunch showing as being due. …
  • Entering Job Cost Estimates

    When entering a JC estimate, I can't save and close out of the transaction. I have to Alt-Ctrl-Delete to end task, then estimate is not in JC. I can't find anything in the Version 20.3 release notes or knowledge base.
  • 401K Contribution

    Hi Sage, I have an employee who wants to contribute 100% of his bonus to his 401K. The FICA taxes calculate on the full amount, so I reduced the contribution by the FICA taxes and now it calculates a state tax, which there shouldn't be a state tax…
  • Setting up HSA as a Direct Deposit

    Is Article ID 26573 in the knowledge base still applicable to set up HSA for direct deposit? Also, can I copy and paste the formula as shown in the article when I create the formula?
  • Job Income

    We wrote a check to our client to return their share of cost savings on the completed project. How do we decrease the income on the job to reflect this? I charged the check to a misc GL account until I could figure how to this this correctly.
  • 401K/Roth Fringe Match Combined

    I'm curious if anyone has a situation similar to what we have with our 401K/Roth Matching and how they went about creating the formula. I've looked at several KBs on the Sage website and none will seem to match what we are doing or don't appear that they…
  • 941 Report Fractions of Cents

    Just went to do our 941 and we did not make a final tax payment for the quarter to account for COVID payments. My fractions of cents is over $700 - why? The final overpayment on the form is correct because we are still owed money, but I get an error message…
  • GL transaction file in use error at login

    We have a frustrating situation where, if someone prints a GL report to screen and leaves it open, another user cannot login to the GL application. They receive an error message, "GL transaction file in use." If the user in the system closes that report…
  • Payroll FWH Calculation Verification

    I’m processing my first new employee under the 2020 W-4 form, and I cannot reconcile using the IRS tables to verify Sage’s calculation. Anyone see where I am going wrong? Single, $2000 for dependent, $860 taxable this week, state is NH (no income tax…
  • Archiving Employees - Employee # already exists in archive file.

    I want to move my past/terminated employees over to the archive folder, however there is already an archived employee with the same number of one I am looking to move. Any thoughts on what will happen, or what I can to to keep the records for both individuals…
  • error message in Contracts when linking cost codes

    When linking cost codes in Contracts the error message that the cost code already exists pops up, however we are using an Extra. We have done this a million times with extras, I'm not sure why this is now happening.
  • Payroll State Tax withholding needs to be rounded

    Colorado rounds the state withholding tax. Does anyone know how I get payroll to round for the State withholding?
  • Payroll Direct Deposits with Chase Bank

    Does anyone process Payroll direct deposits with Chase bank? It looks like they have some unique requirements. If you were able to get this to work, can you share your set up? Here is a link to their specifications: www.chase.com/.../cbo_nacha_filespecs…
  • Payroll Year End...HELP!!

    I am in desperate need of a professional/friends help. I'm the new Controller since September of this year. I've closed the year before I can audit/reconcile any errors so I can process the payroll so everyone can get paid on time. I did a test run for…
  • Deferred Compensation

    I am new with the company, and not as familiar with SAGE 300. Has anyone set up a Non-Qualified deferred compensation plan? I am trying to work with Sage support, but so far two people i've talked with don't even know what a deferred compensation plan…
  • Clearing Rejected Entries on GL Post Entries Report

    I am the new CFO with my company and new to Sage 300 CRE. I am working on cleaning up a few things and I came across an area where I need some help. On the GL Post Entries Report there are four separate entries that were made in the Billing module that…
  • I have forgotten the admin user name and password

    I have not used the desktop version of our software as we have been using Insynq cloud hosting for the past 2 years. We have decided to go back to using the software installed on our desktop and have forgotten the admin user name and password. How can…