• Customer viewable notes not appearing in purchase orders / Service Management

    About 4 days ago (11/17/22) , suddenly the customer viewable notes on our purchase orders stopped appearing. The "Customer Viewable" box is *definitely checked. Has anyone else experienced this or found the solution? Thanks
  • Custom Crystal Report printing differently

    We use a custom crystal report for our AIA type billing. Previously the items in the ITEM NO. column printed in the order that they appear in the Contract (which is correct). Recently certain items are printing seemingly randomly out of order. We did…
  • Profit and Loss

    Is there a way or method I can run a Profit and Loss for a specific time period - for example, 7/1/2018 through 6/30/2019?
  • Only some job numbers showing on "JC Receivables Aging by Draw as of Accounting Date" report

    When I run the "JC Receivables Aging by Draw as of Accounting Date" report, I can see all of the outstanding draws by job. However, some job numbers/descriptions show up and some don't. It's a standard report, but I've tried to customize it many times…
  • Non Sage DB Report within Sage 300 CRE

    I have created a data warehouse database within the Sage 300 CRE SQL replicated databases to merge some of the data from both Timberline and Timberscan for reporting. I have been able to write the Crystal Report and have it work when previewing from with…
  • Issue with Running a Crystal Report -- Error Message

    I am having an issue with a Crystal Report that I have pulling the data from the SQL replicated data. The data pulls when I run the report in both Crystal Reports and also when I run from within Sage from any of our companies. Upon having a user try and…
  • What does *!! at the end of a general ledger report mean?

    On some reports at the end I'm seeing *!! at the end and was wondering why or what it meant
  • Where are formulas being used

    I am trying to find out if there is a PSQL query or a report that I can run that will show me where formulas are being used - or if they are. So, if a formula is being used, is it used in another formula, report, etc. I have 100's of formulas & reports…