• AP Retainage Invoices

    Can we connect a retainage AP invoice to the original invoice that the retainage was being held from to clear out the balance? For example: Invoice # 1234 is for $1000 with a $200 retainage. We write a check to the vendor for $800. The vendor sends…
  • Auto withdraw expense that goes towards a job.

    I'm doing the bank reconciliation. I have a fee that is withdrawn from our account, but it is for a specific job. How do I go about charging that fee to the job plus being able to clear it from my bank reconciliation. I hope someone can help.
  • Non intercompany errors, trial balances off

    Hello, im having a tough time figuring out how to fix an unbalanced trial balance. Trying my best to provide a detailed explanation of what happened. We have a few different companies within our system, and they are not intercompany accounts, if im…
  • Bank Reconciliation

    First time to reconcile bank statement. Is there anything else I need to do after the statement is complete?
  • Register Balance not matching Statement ending balance

    I added a wdl transaction to a bank account via the CM edit register, and my register balance is lower than the statement ending balance by exactly the amount of this one transaction. This was in october of 2023. Now when i run the reconciliation report…
  • Bank Reconciliation

    Good morning, I inadvertently finished a reconciliation that was not finished. My account is not balanced. Is there a way to unreconcile a bank account, or correct the reconcilation?
  • Steps to Close Jobs

    Hello, I'm not familiar with this software or closing out jobs. I know to go to setup under job cost to change the status, but I'm unsure if there are any additional steps I need to take, such as zeroing out committments, etc. The WIP report is a disaster…
  • Best way to reconcile PR to GL for year end totals?

    In checking the Knowledgebase, there is an article for reconciling PR to GL which is clearly intended for weekly reconciliations. Looking at 2021, my accountant is reviewing all GL accounts that relate to payroll and trying to tie those back to the W3…
  • bank reconciliation?

    how do I unreconciled the previous bank rec?
  • JTD Costs have not hit on specific Job

    Hello, I pulled an Over/Under and realized that on a specific job the JTD costs are not showing. We were billed and already paid the intercompany for their portion of the project (through TimberScan), but JTD costs isn't reflecting this. I already confirmed…
  • What is your process for closing a job and how do you handle warranty items?

    I'm looking for best practices concerning closing jobs and handling warranty items after the initial job is closed. Reconciling WIP to the GL has been a challenge based on our current practices and reporting limitations within Sage. If anyone has any…
  • Changing Cost Code After Invoice Has Been Paid

    Can you change the cost code of an invoice that has already been paid? Thanks.
  • Re-issue lost check

    A check that originally issued August 2022 was lost. In May 2023 I voided the payment and re-issued a new check. Now my bank reconciliation and general ledger are off that same amount each month. How do I correct this?
  • Property Management

    Entering a CAM (Operating Expense) credit resulting from an overpayment on the prior years reconciliation.
  • Hawaii TDI Tax Remittance

    We recently started 5 month construction contract in Hawaii. We dont routinely operated in Hawaii. I've been collecting Hawaii TDI. Do I pay this tax to the state or retain it to pay to employees if something happens?
  • Reconciliation not showing full dollar amount

    I am hoping someone has the answer to this! My colleagues can see at reconciliation in CM, that the amount reconciled is let's say $249,352.81 on my screen i only see 249. Hoping someone has the fix for this as it seems to be a settings issue. …
  • Charge Register

    Hi - I'm trying to complete CAM/NNN Reconciliations. I am wondering if there is a report that will display Lease Charges (ideally by account) and subtotal the charges for a given date range (all of 2013). Please help