Sage Construction & Real Estate

Looking for a full description of what Project Management module does. Trying to understand what it entails and justify the cost of it to my CEO. I know it will benefit me but want to see how it will benefit others in the office.

What have you found is the best way to handle workers whose shifts go from one day to the next? For instance, our 3rd shift team starts their day at 11pm and then clock out at 8am. What is the best way to assign this because when we assign it as I normally…

Hi - Is anyone currently using TimberScan? Pros and cons? Thank you!

Curious to know thoughts about Timberscan for those that are using it.

We are looking into Paperless OCR and are having issues justifying the cost to the owner, can anyone share your experience with Paperless OCR? Thank you!

Anyone else having issues with Aatrix? When I try to launch either the state or federal e-file in the PR module I get this message "unable to launch Aatrix e-file" We recently started hosting our software with a 3rd party and they have done everything…

I'm constantly clicking on active links on various desktop tabs and for most of them nothing happens. Any ideas why? Also, is there any reason I'm not offered the option to save my login info?

We are trying to stand up a server in Azure. We are using a D4 setup with 16GB of RAM and High Performance SSD. The performance is a bit worse then our on prem server now. Does anyone have any experience with this setup? When I say the performance, I…

Hello. Has anyone been experiencing poor Timberscan performance over the past several months? We have had good performance and support for several years, but have been running into several issues so far in 2023 that seem to only get temporarily resolved…

I'm trying to change an invoice and when I tab down to the items section I get this message: Accounts Payable/This program has quit. Invalid form field number [TS 5618]. What do I do? It forces me to quit out of the program.

I'm looking for Article ID 17021 "How do I use Audit Setup Activity?", but cannot find the article. Does anyone know where I go to find it? Thank you.

I am trying to open change requests in project management. But anything I click doesn't work. I click contract control, change request, and then sage freezes. Nothing happens. I can't click anything else on the page, I can't close the page out, nothing…

I am trying to delete a category and the attached message is popping up. any idea why it will not let me delete a category?

When entering a credit card receipt into eCapture, after a job is selected, the list of cost codes appears to be showing all of the standard cost codes and not just the cost codes that are within Sage 300 CRE for that particular job. This has not been…

Does anyone else have an issue with Service Management Time Entries taking FOREVER to open? I sometimes have to wait close to an hour for one day to open. Any tips on how to get this to open faster? Thank you.

We keep getting a message that states "possible relationship inconsistency. "An application shut down expectedly", etc. You may need to enter some transactions. Does anyone know what this would be about?

At our Sage 2023 renewal we asked to cut the number of users on all our modules as our company has reduced in size. Our rep "warned" us that if we do so, we will have to "relinquish the licenses, which is a permanent removal of the software from our account…

About 4 days ago (11/17/22) , suddenly the customer viewable notes on our purchase orders stopped appearing. The "Customer Viewable" box is *definitely checked. Has anyone else experienced this or found the solution? Thanks

In Sage 300 CRE, we have a large shared general ledger with multiple fiscal entities and are using company record security. Users who need to export GL data to Excel have to wait a painfully long time for the export to complete if their company code …

We have had issues for a long time with reports taking forever to run. I blamed it on the server, we have just moved to a new server and are having the exact same issues. I have been through KB61331 and checked every suggestion and it hasn’t helped. …

Has anybody encountered a scenario where the have phantom amounts show up in the Previously Billed Column of a Contract-Based invoice? As you can see below in the screenshot from the billing generation, there wasn't any previously billed amounts, we billed…

I am following the instructions for option II in KB 19543 for How to Archive the Log Viewer. I have done this last June using this method of moving the QLM file and it worked quite well. However now when I go to do it it gets to the validation summary…

Being in the Accounts Payables business for over 20 years, having used at least 4 different types of software, there are so many things I notice are either not doable or take a zillion steps to get to the end result. A/P is universal in application or…

Noticed that this happened a year ago and today I have recieced the same error. I looked up the fix KB92581, but cannot locate it. Can someone please reach out to me for assistance. Thanks...Donna