• Cash Management-SAGE 300CRE

    When entering a deposit with a split detail of accounts, the system somehow doubled the amount of the deposit in Cash Management Register.  The general ledger is correct.  The bank reconciliation is correct.  But Cash Management Register is inflated by the…

  • Cash Management / General Ledger


    I'm hoping to get some answers/help. 

    I did a really stupid thing, I saw there was something outstanding from July (closed month) in General Ledger and without even thinking, i posted it. The problem with this is that the check was cleared in…

  • I received a deposit with multiple checks which were applied in AR and reconciled and then 1 of the check came back as NSF. How to enter the nsf check and get my receivable open again?

    I received multiple checks for AR times and the deposit cleared with my statement.  Then 1 of the checks came back as NSF.  How to enter the nsf check and get my receivable open again without throwing off my reconciliation for the prior month?

  • AR

    We voiced a billing for 2021 in 2022 and it is throwing the contract off.

    We rebilled in 2022 for the same amount.

    How do we adjust the contract so the WIP report is correct?

  • Weekly Cycle Counts

    Hello Everyone,

    I currently do quartley inventories using Sage. I'm trying to find a way to do small weekly cycle counts but, I cant figure out how to do so in this program. Can someone plese share with me how to do so or if I'm missing sdomething?…

  • Accounts Receivable

    Went into adjust invoice receivables and voided an invoice. This invoice was a prior year invoice that was not paid. The void date was in the current year. This adjustment has not posted and is causing an inbalance. I get the following message "Based…

  • Service Management Receipt

    Can we reverse a Receipt in Service Management?

  • setting up contracts

    If I have a contract with over 50 contract items on my SOV is there a way to import these items instead of entering them individually? 

  • accounts payable

    My AP checks are out of sequence.  Where do I go into settings to correct?


    We have been purchasing materials in advance of jobs and coding to inventory and paying. I am wondering how to move it out of inventory to the job after the month is closed that they were paid in? Is this something that can be done in job cost? or a journal…

  • Apply payment to job from a different customer

    We had a job with ABC Company and the costs on the job went over the contract amount by $50,000.  We had purchased scaffolding for the job and we were able to sell the scaffolding to XYZ Subcontractor, for the same amount ($50,000).  Is it possible to apply…

  • Void unassigned check Sage 300 CRE - AP

    Does anyone know if there is a way(in Sage 300 CRE US)  to void checks that have been unassigned and damaged?

  • Remove a Cash Management Transaction

    I need to remove a cash management transaction without effecting General Ledger.  Is there a way to do this?

  • Cash Management Register's Posted & Reconciled, But General Ledger didn't catch transaction.

    I have Cash Management register (CM) matching the bank account. The General ledger (GL) didn't pick up this transaction. CM is reconciled.

    how would I add this to GL and keep everything balanced? last time this happened, I had to do a funky chicken…

  • Can you edit an extra code once it has been set up?

    We have a team member that set up non standard extras: 

    Example 2.4, 3.5, 3.6 etc.  Can the numbers be changed without disrupting anything else?  I am guessing they can't but wanted to reach out.  

  • Payroll

    Can I move payroll hours 2021 from one job to another without causing an issue?  It will not affect the GL.  I am just moving hours and all costs associated

    from one to another for it to show up correctly in the jobs.

    Example:  21-012 Verizon to 21-014 Verizon…

  • Reversing a miscellaneous cash receipt not linked to a customer ID ( Accounts Receivable)

    Good afternoon,

    Just wondering if there is a way to reversed a miscellaneous cash receipt not linked to a customer ID.

     I was trying to be clever : )

  • Applying payments for AR Invoices that were applied in the wrong order


    We have 3 invoices 11113355, 11113356, 11113357.

    Invoice 11113357 was created to hold retainage for the previous two invoices after we received payment and realized retainage should have been held but was not originally.

    Therefore when we tried…

  • Re-Closing fiscal year

    Do we need to wait to close the month for January and February before we reclose the fiscal year end? Our fiscal year end is 12/31/21. We are still waiting for year end adjustments and usually wait until we have those input before closing the fiscal year…

  • undoing a voided check

    Hi I inadertantly voided a check in AP Sage 300 is there a way to reverse it?



  • How do I pay something On Account and then move it to the invoice when I get it?

    I want to post & pay an On Accounts "invoice", and later move to the actual invoice.

    How do I do this?

  • I am trying to do T4s and the information is not transferring over to the Aatrix T4 form so that I can make adjustments to the necessary pays for pensions etc.

    I go into Payroll and try to run T4s for 2021.  Aatrix does its updates, it walks me through the initial set up where I can verify all of the company information etc. and then when we get to the point that I should be verifying the employees wages/CPP…

  • How to remove certified posted payroll

    I have one day that was charged to certified payroll that needs to be reversed.  The payroll has been processed and posted but the month has not been closed.  Is there a way to change the hours from certified as originally reported.

  • Payroll - Reverse OT pay posted to a job

    I'm new to SAGE 300 and need to know if there is a way to reverse OT pay that was entered through payroll to a job that has closed or is complete (no other work to be done/charged). Since the hours were attached to a job, I am unfamiliar as to how to…

  • Sage 300 Purchasing Module

    Having trouble getting answers from Sage Support.  After I enter a credit ap invoice in Purchasing / Task / Enter Return Authorities and post, the credit is not showing up in the Reports / Status / Order Details by Job report.  Then I am prevented from entering…