• How to set up state reciprocity?

    We are trying to set up an employee that would have 2 state tax withholding. We have set up the 2 states with proper exemptions and also set up the state reciprocity between the 2 states. But when we go to do a payroll check, it is only withholding for…
  • updating 2016 Tax Rates

    We are all fairly new to this company and we have closed 2015. We did the Sage update for payroll taxes. However there are no state taxes and I cannot find the amounts we are supposed to be using to update for 2016. This is holding up our 2016 forward…
  • Health Insurance Refund

    In payroll, we have health insurance premiums that are deducted before taxes. However at times when the employee terminates, we refund a portion of the premium. How do you refund a non taxed premium, that now needs to be included as taxable wages?
  • In/Out Checks for prior year before w-2s processed

    I have closed my year end for payroll (2014). I haven't filed the year-end reports nor have I printed w-2's. I forgot that I needed to process a zero check (in/out check) for non cash auto fringes for 4 employees. I am going to post them as 12/31/14 but…
  • State Tax Reports

    Is there a way to export the State Unemployment report in one of the following ways: Payroll reports must be produced in one of the following formats: ICESA File Format: or MMREF -1 File Format Specifications: or Comma-delimited and fixed-length…
  • I'm needing a copy of data tables to reference for our event1 software

    I'd like to download a copy of the data tables for use with our event1 add-on.
  • Unable to copy NEW.PRX and PR Tax file not found.

    After a server update, I'm having trouble with two of three clients I've tried. One client cannot successfully complete the install (details in a separate question). But the one that did complete the install and subsequent update starts (after login)…