• Variance between Balance Sheet Accounts Payable Amount and Invoice Aging Net Unpaid Balance

    The Accounts Payable and Retainage Payable amounts shown on my Balance Sheet have an identical variance to what is shown for Net Unpaid Balance and Retainage Payable amounts shown on the Invoice Aging w/ Cut-off Date report. The total AP/Retainage amounts…
  • Credit Card Payment Process

    Good Morning We are layering in additional internal control measures for our AP/credit card procedure using Timberscan/Sage 300. Does anyone have a procedure they can share when these responsibilities are split between two people? One person…
  • Error message receipting lease deposit

    Hello all, I'm attempting to correct a prior deposit to move it from an open credit to a lease deposit. The original receipt was voided and I created a charge for the lease deposit. When I attempt to receipt the payment against the lease deposit charge…
  • Local taxes

    Is there a way to withhold school district tax and residence city tax for an employee?
  • Switching from traditional service plan to subscription

    Has anyone switched service plans from the traditional Silver perpetual license plan to the Subscription service plan? Our plan comes up for renewal in October and am being told that if we stay with the Silver plan, we cannot use the Easy Pay plan that…
  • Cash Management-SAGE 300CRE

    When entering a deposit with a split detail of accounts, the system somehow doubled the amount of the deposit in Cash Management Register. The general ledger is correct. The bank reconciliation is correct. But Cash Management Register is inflated by the…
  • Sage 300CRE Subscription licensing vs Perpetual licensing.

    If a Sage 300CRE perpetual user converts to Sage 300CRE Subscription licensing. What happens to the access to the applications and the data if the user stops paying for the subscription and lets it lapse? Thanks in advance
  • Cash Management / General Ledger

    Hello, I'm hoping to get some answers/help. I did a really stupid thing, I saw there was something outstanding from July (closed month) in General Ledger and without even thinking, i posted it. The problem with this is that the check was cleared in…
  • Financial Statement

    I have another issue... On my financial statement, the "Total Assets" and "Total Liabilities" do not match. What causes this and how do i figure out what's throwing it off on Sage 300? I checked and all accounts are on the FS. I'm hoping to get some…
  • I received a deposit with multiple checks which were applied in AR and reconciled and then 1 of the check came back as NSF. How to enter the nsf check and get my receivable open again?

    I received multiple checks for AR times and the deposit cleared with my statement. Then 1 of the checks came back as NSF. How to enter the nsf check and get my receivable open again without throwing off my reconciliation for the prior month?
  • Best Practice for Setup for Cash Account

    Hi, We have cash accounts set up that haven't had balances in years on our GL and Cash Management. Can we rename and reuse these accounts? What is the best practice, please? Thanks, Cathé Young
  • Late Charges Stopped Working in PM

    Late Charges Stopped Working in PM, they used to run when posted but now they do not and have to individually create a charge on each tenant's ledger. Is anyone else having this issue? Support could not help me...
  • What are the differences with CM the Status codes C or R and how are they created?

    Somehow we have many of our reconciled transactions showing up as a C rather than an R. I'm not sure why or how, but I'm curious how the system treats a C vs an R. In terms of reports, cleared balances, ect, how are they handled differently? My understanding…
  • Close Current Period hasn't been run for over 6 months

    Hello all, I just started here in late May, and I see that the Close current period hasn't been run since December 2021. When I run it now, will it just close one month at time? I ask because when I started to run it, there were two properties listed…
  • SAGE 300 CRE PAPERLESS

    We are a property management company with 40+ companies. Some of our tenants require a copy of EACH invoice that they are being backcharged on for common area maintenance reconciliation. Our process currently is to make a copy of each paid invoice and…
  • Payroll not closing the month.

    Hello, My payroll is not closing the month out, it seems to be frozen. The status has been frozen for 20 minutes. I have right clicked to suspend and then reactivated, but the task remains at 0%. I have posted the most recent payroll last week for…
  • Duplicate Check Numbers

    Last month I purchased 1000 checks for my Accounts Payable through Deluxe and spent a considerable amount of money. Opened the new box to use, and trying to print accounts payable checks and unfortunately unable because there are duplicate checks from…
  • Can I make 941 penalty payment thru Aatrix?

    We received a note from the IRS noting we had a late 941 deposit. Can I make this payment thru Aatrix? Will the IRS know it isnt an additional deposit rather the penalty payment?
  • Set up invoices in ap monthly

    Hello, I have a few subscriptions that are charged to the credit card monthly and a few that come out via debit card, that require a manual check. Since the invoices always stay the same, is there a way to get these specific invoice to enter on their…
  • Why would labor hours charged to a certain union code for a specific job be posting to the suspense account during time entry?

    For some reason, when I enter hours for employees with a union classification of Foreman (JC cost code 01-006) to a certain job, they post to the suspense account. It's specific to that job and cost code, no problem with other jobs. I have no idea why…
  • Is there a way to add a pay onto a cheque and tax it for income tax purposes, but not have Vacation Pay pick it up and calculate on it?

    I have a new pay category for our apprentices that needs to be taxed but I don't want vacation pay to calculate on it. How can I do that?
  • AR

    We voiced a billing for 2021 in 2022 and it is throwing the contract off. We rebilled in 2022 for the same amount. How do we adjust the contract so the WIP report is correct?
  • how do you process a second payroll for bonuses?

    this payroll would only have taxes and 401k deduction withheld from the employees. Normally payroll is setup for direct deposit but with bonuses payroll we physically print a check.
  • Weekly Cycle Counts

    Hello Everyone, I currently do quartley inventories using Sage. I'm trying to find a way to do small weekly cycle counts but, I cant figure out how to do so in this program. Can someone plese share with me how to do so or if I'm missing sdomething…
  • Accounts Receivable

    Went into adjust invoice receivables and voided an invoice. This invoice was a prior year invoice that was not paid. The void date was in the current year. This adjustment has not posted and is causing an inbalance. I get the following message "Based…