Sage Construction & Real Estate

When trying to do quarterly payroll taxes, I received a popup stating an error occurred please see the log for details. The log message stated Exception of type ' System.OutOf MemoryException' was thrown. It doesn't seem to matter which state or return…

I have done all the updates, but only see all the 2022 reports. Have I missed something or is it just not yet available?

We received a note from the IRS noting we had a late 941 deposit. Can I make this payment thru Aatrix? Will the IRS know it isnt an additional deposit rather the penalty payment?

We are an Ohio company that is looking to streamline some of the payroll processes. Not necessarily to outsource payroll, since we are in the process of developing our own program to enter daily job cost/payroll into the system via Office Connector. However…

I go into Payroll and try to run T4s for 2021. Aatrix does its updates, it walks me through the initial set up where I can verify all of the company information etc. and then when we get to the point that I should be verifying the employees wages/CPP…

We are having issues getting our Aatrix to update after doing our year end update. We have tried automatic update, download manually. Tried both from server and individual machines and it is still now working. Has anyone else ran into these issues? If…

Hello, we applied Update 5 to Sage 18.4.1 and when we run the MA PFML report the filing ID and all records are empty. The forms were updated from Aatrix and the form date comes up as 9/2020, I need help on why the report is not populating when we haven…

Does anyone know when the Ohio 3rd Quarter Unemployment Tax Report will be available on Aatrix?

Has anyone else tried to run the 2020 3rd quarter state unemployment reports out of Aatrix and found that only 2nd quarter is there?

Just went to do our 941 and we did not make a final tax payment for the quarter to account for COVID payments. My fractions of cents is over $700 - why? The final overpayment on the form is correct because we are still owed money, but I get an error message…

Hello, We are in the process of completing our T4s however we have encountered an issue. Our Company has multiple RP account numbers that we remit paymenrs under. However when we go through Aatrix, the account number is prepopulated. Where do you…

This time of year it seems there is an update for the Aatrix tax module daily. For each new update, the end user is prompted for admin credentials, which they do not have. They will then experience downtime until a member of our IT department is available…

The new update has caused a problem with the Bonus Pay ID. The bonus pay ID amount is not pulling into Wages, Tips and Other Compensation in Aatrix. This has never been a problem prior to the latest upgrade. My office was informed we can no longer use…

Running Sage CRE 300 Version: 18.2.2 (18.2.2) on Windows 2008 R2 server I upgraded Aatrix forms today (Nov 28 2019) in Payroll after an update prompt. Now going into "eFile and Reporting" it crashes with the following message: AatrixForms has stopped…

We are getting an error message when trying to produce our 3rd quarter 941 report: "attempted to divide by zero." We've narrowed down which employee it is, but can't figure out why we're getting this error. Anyone experienced this?

A user received a virus warning from the following file: C:\Program Files (x86)\Aatrix Software\Aatrix Forms\STO\ZZZUPDATER.EXE ZUpdater.exe is a known virus name, If this is a legitimate file, it's not responsible to have it named similar to a known…

when trying to use it today (after its regular update), it cannot give me an ROE due to a date issue, has anyone else ran into this problem?

I have states passing to Aatrix that we don't have have set up on any employee. How do I remove a state from my data file so that I can delete it in the Aatrix company setup?

In the past I can remember an article on permissions that could be set to allow users to update Aatrix without admin involvement. Anymore, I cannot find the article. I had the file paths documented and tried setting these permissions, but since moving…