• Upgrade Hung???

    Started upgrade last night from 16.1 to 17.1 and it has been at this point for 20 hours. There is activity. I see the TrustedInstaller come and go and there are other processes that are going. But I m a little nervous... Looking to see what others…
  • Upgrade to version 18 needed to process W2s thru Aatrix

    We are using Aatrix to process our W2s and I want to know if I need to update my software prior to doing this. We are currently running 17.1.8 and I've been reading about a lot of issues with version 18. I want to get W2s processed prior to closing the…
  • Any way to empty Sage 300 CRE log file?

    In log viewer it is possible to Archive & Delete but it is extremely slow, only being able to handle 200,000 records at a time and the archive only writes 10,000 per file. I don't want to archive, I just want to delete. I have tried ODBC connect and using…
  • PO archive and upgrade?

    Has anyone had experience with archiving the PO module? According to KB articles, moving POs and COs to history is the first step in improving performance in the PO module. Clean out all those old records. I have done this in a test environment and can…
  • Disposal of old office equipment

    What is the best way to record the disposal of old office equipment?
  • Job Cost Accounting & Closing Cancelled Contracts

    Hello World! We are a mid-sized business and are using Sage 300 CRE 17.1 rev. 7. In the contracts module, how do I close out a contract when the contract is cancelled and we have already posted the necessary refunds to the contract? We're of course…
  • Ts.ctl file in use during backup vs 17.1.8

    Here's a new problem after installing 17.1.8 update (not a problem with 17.1.7): Common Tasks - Tools - File Tools - Backup The "ts.ctl" file is in use when we try to use file tools to backup our data. The knowledgebase leads you to various methods…
  • Upgrading to Sage 300 CRE 17.1

    I am upgrading from Sage 300 CRE 16.1 to 17.1 currently. It has been on the "PreInstallConfiguration - Removing Old Versions - Uninstalling old Estimating Installs" for the past 3 hours. From my task manager all tasks are still running. Just wondering…
  • 17.1.8 looks like a complete reinstall, is there a patchfile option?

    At 1.44 GB, the 17.1.8 "update" looks like a complete reinstall, which is a drag to say the least. 16.1 had an end-of-year patchfile that I was able to script with to automate the updates. Is there the prospect of something like that this go-round?
  • Distorted font question

    FormerMember
    FormerMember
    I just received a new computer from our IT department and when I go to run Recalculate Custom Totals in Job Cost, the window appears stretched and distorted. I've tried changing my computer's scaling, reinstalling fonts, etc. Is there anything else I…
  • Project Scheduling Software

    We are looking for Project Scheduling Software. It doesn't appear Sage has a module for this. What are your Project Management Teams using for scheduling? Can anyone recommend a product? Thank you.
  • MyAssistant Distribution using PJ Job Setup Site / Contacts

    I am attempting to customize e-mail delivery of project specific information to an entire project team, Project Executive, Project Manager, and Superintendent. We currently have a mix of different personnel that could be combined in the above groups,…
  • Increase font size on enter time screen?

    Increased text size to 125% on new larger monitor but it did not extend to time entry screen. It appears that it does not extend to any screen beyond the home screen of all modules. This is very disappointing! Anyone found a workaround?
  • Payroll Formulas on Pre Tax Deduction

    I have been working on some garnishment formulas and have ran into a problem. We have an employee that has court ordered child support and court ordered health insurance. These combined can not be more than 50%of the employees Disposable income. BUT the…
  • Crystal Reports Service Management Print Preview in Landscape orientation?

    I have a custom Crystal Reports Design for Service Management Invoice detail that is formatted for landscape 11x8.5". When I Print Preview the design within Sage 300 CRE, it will only display in portrait orientation 8.5x11". I have tried changing printer…
  • AP Invoice Notes

    When an invoice is entered in AP, the text file (Notes) created drops the last digit of the invoice. This happens with certain vendors, but not all.
  • Options under Applications are blank

    Using Sage CRE 17.1.6 desktop, I have one person whose options under Applications are blank - His favorites are fine. You can open his configuration on another machine and it works fine. application section is blank on any configuration he opens on…
  • Upgrade to 17.1 desktop requirements

    Based on the system requirements in the knowledgebase we will need to replace at least 10 computers in order to upgrade to 17.1. Is this really necessary? We are currently on 15.1 and would like to upgrade but can't really afford to replace that may computers…
  • why does the maximize window not work in 300 CRE 17.1

    the maximize window function seems to not work any more, I can stretch the window using the lower corner but not by using the maximize icon on the top right.