• Migrating Sage300 9.7 to a new server

    I am on Sage 300 CRE and Estimating 9.7 we would like to upgrade to 18.2 CRE and 18.12 Estimating. We have done up a new Windows server 2016 Downloaded and installed Sage 18.2 CRE and 18.12 Estimating with SQL and license server Migrated Database…
  • Tracking Insurance and Lien Waivers for Subcontractors of our Subs

    Our subcontractor may hire another sub to complete a portion of their scope of work. We wish to track their insurance and also collect lien waivers. Is anyone else doing this using Timberline? We are not paying these subs directly. Thank you!
  • Closing out a GL account that has outstanding checks from previous years.

    We closed out a bank account recently and are not sure how to close out the GL in Timberline. Mainly because there are several checks from previous years that have not cleared. If we void these checks, won't that throw GL out? Should we just 'clear' the…
  • can't link change order to a commitment 13.1 Up9

    In PJ we are unable to attach/link a change order to a commitment. We open the commitment and link a change order, and when we do a print preview the information does not show. We were able to get one to link save and print, out of 10. Not sure why…
  • ACA SETTINGS IN PAYROLL

    Sage 300 CRE Vs. 13.1 Acct Update 9 now has ACA Settings available under PR settings. After searching hours on IRS website, I found a " draft " of the 2014 Instructions for Forms 1094-C and 1095-C which has an explanation of the codes for "Default Coverage…
  • Service Management Hangs during creation of workorder

    I am pursuing a usability problem with Sage 300 CRE Service Management module, the problem presents as isolated to a single workstation at a time but not the same computer or user. When our service dispatch personnel push the create new work order button…
  • Report with blank lines

    We have changed the AP invoice aging w/cut off to show the job number. It worked great except that it has a huge number of lines that have no dollar amount. These lines just show the vendor number and name as well as the job number and name. Can someone…
  • AP report that ages unpaid invoices by vendor by job

    Does anyone have an AP report that ages unpaid invoices by vendor by job?
  • Timberscan

    Hi, We are currently looking into Timberscan and wondering if anyone who is using it could give us the pros and cons. Would you go back and install it again if you could? Thanks, Amanda
  • Total Billings

    Does anyone know the Formula that Timberline uses for its Total Billings and Total Billings YTD field?
  • Entering beginning balances

    Is there anyone who can tell me the order of modules used for entering beginning balances? I know that this is something that my consultant or business partner should help me with, but they will not respond to any of my emails. I need to get an existing…
  • Setting up a new company

    I am moving a company from another software program to Sage 300 CRE. Is there a knowledgebase article that tells me the steps that are involved?
  • Emailing pay stubs with MyAssistant

    Does anyone have a report that they are willing to share for emailing pay stubs? We are a Canadian company, not sure if that matters for the report. The report that we were using has stopped working since we upgraded to 13.1 and I have been trying to…
  • efilling

    I am trying to print T4's and when I click on the efiling task I get a message that says "permission to view full social security numbers is required". Does anyone know where to go to change this in security? We are a Canadian company and do not have…
  • 13.1 Update 5 failed on Windows 8

    I installed Update 5 for 13.1 on Friday and all workstations installed fine except on the one machine that has Windows 8. I have attached the log with the error message. Any suggestions?
  • *JUST IN* The 2013 Year End Guide and Updates are here!!!

    The 2013 Year End Update is here! In order to download the latest update for your version (9.8, 12.1, or 13.1), follow these steps to access our support site. Go to support.na.sage.com then click on [Login] on the right hand side. Log in with your…
  • Professional Services Help - Custom Waivers

    Anyone out there that can help me with the custom waiver issue from 9.8 to 13.1 upgrade? Waiting on professional services call back as reseller/consultant is slooooow to get back to me... Paul
  • Remote Time Module - Licenses Hung-up

    We use Sage's Remote Time module to enter payroll time from our job sites. We have (2) licenses for this module. Occasionally we find that a Remote Time license get's hung-up and doesn't release for others to use, as our job site's are accessing this…
  • Sage System Verifier fails on System Disk, Network Adapters, Computer Processors, and System Enclosures

    I am unable to install Sage 300 CRE 13.1 on 11 different Win7 32 bit machines. Sage System Verifier fails. Install on Win7 64 bit works without issue. Requesting information and kb on possible causes and workarounds. The actual report reads: Sage…
  • Page Count on Print Preview No Longer Available in 13.1

    In prior versions of Sage Construction & Real Estate whenever we did a print preview of a report it would give us a total page count so you knew as a user whether you wanted to printout that report or look at it electronically because it was 25 pages…
  • Sage 300 CRE - Version 13.1 Pervasive Update 1

    This post applies to customers using version 13.1 of Sage 300 CRE (formerly Sage Timberline Office). If you are currently running version 12.1 or earlier, this notice does not apply to you. Pervasive Update 1 contains critical maintenance fixes that will…
  • Vendor Setup in 13.1 based upon 9.8 settings

    We recently upgraded to version 13.1 and have run into some challanges in Accounts Payables in regard to insurance requirements. We would like to track insurance certificates by committment NOT by vendor. In the prior version (9.8) I believe we had to…
  • No Background Task are showing in Window

    We installed 13.1 a couple of weeks ago and have a user that is having this issue on their machine. Sage 300 is working correctly and the background tasks window is showing, but no tasks will show up when reports are run, postings are completed, etc.…
  • wrong product board

  • Doc Mgmt on Virtual Server

    Is anyone already running 12.1 or 13.1 Document Management on a virtual server? If so, which USB redirection software are you currently employing? Any advice going forward? Which server environment 2008 or 2012?