Hi Brendavb!

When an invoice is generated in Billing, the records exist in the Unbilled file. When that invoice is posted, the records move to the Billed file and are also created in Accounts Receivable.

If the invoice is then voided, depending on your settings you may still see the invoice in Billing in the Billed file, but not in Accounts Receivable.

In Accounts Receivable, you can go to Inquiry, Activity, By Customer. Select the Activity and Active files, then select the customer. If you see the invoice there, see if the status says "Voided."

If not, which report shows the invoice and which files are you selecting when running the report?

Thanks!

It shows up on the contract invoice worksheet report (however it does show a "gen date of 10/5), does not show on the item billing summary, nor in AR. I did an inquiry in both current and new and did not see it. I tried to do a new bill to bring it up, seeing if it just wasn't posting, the amounts weren't in there and it stopped me warning of duplicate invoice numbers. I can't find it :(