jdaugherty,

Cost-based billing has quite a few moving parts. I would suggest you review this Sage City post:

sagecity.na.sage.com/.../71552.aspx

It can also be tough because the Send Costs to Billing check boxes may be checked now, but they may not have been at the time the entry was posted. If the steps in the post do not lead you to a resolution, you will probably want to either contact support or your business partner.

Casey Knapp

Senior Customer Support Analyst, Sage Construction and Real Estate

Sage North America

It was previously checked, as this wasn't a new job....we had been working on it for several months.I had read that post hoping that it would shed some light, but it didn't assist either. :(  I'm going to contact support shortly. Thank you for your reply, Casey!

It was previously checked, as this wasn't a new job....we had been working on it for several months.I had read that post hoping that it would shed some light, but it didn't assist either. :(  I'm going to contact support shortly. Thank you for your reply, Casey!

Were you able to contact customer support in resolving your issue jdaugherty? Was there a resolution or knowledgebase article they referenced on the issue. Please let the forum know so we may update the thread. Thank you!