File Names and/or paths too long

While trying to download the Sage 300 CRE 22.2.1 download, I receive a Sage Download Error when it is 100% saying that the file and/or path names are too long?  I asked Sage in a live chat and they said try ID 32707.  So, I moved all my pdf and excel files off the share and tried again.  Same issue.  It seems like it's telling me the new download files are too long, not my current data.  Any ideas?