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Switching from traditional service plan to subscription

Has anyone switched service plans from the traditional Silver perpetual license plan to the Subscription service plan? Our plan comes up for renewal in October and am being told that if we stay with the Silver plan, we cannot use the Easy Pay plan that allowed us to split payments to twice a year, so we'd have to pay 100% now. The other option they have offered is to switch to the Subscription plan, which would bump us to a "Gold Plus" plan at a higher price (which could be billed monthly which looks like a higher price yet over paying annually). We have no need or desire to switch to a cloud-based subscription, which I'm told is fine even if we switch to the subscription service. They are also offering a 10% discount for the first year. We've are a small company and have never used more than the 5 allowed service calls per year under the Silver plan, and we're not needing addtional licenses/uses, so don't know that the benefits they are touting under the "Gold Plus" plan mean a lot to us. Either way, the price is getting way too high, and it feels like we are being pushed into buying more than what we need. Any advice or experiences would be appreciated.

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    Sage has introduced subscription based plans to offer our customers another choice in how they use our solutions.  You are free to continue using your solution in a traditional perpetual service plan.  There are no plans to discontinue or force any customers off of that option. 

    Sage is offering the usage-based subscription to deliver a Software as a Service experience with the benefits of an annual or monthly payment option, and a more cost-effective approach to adding and dropping users and modules as necessary. The subscription option provides Sage Gold Plus business care with free access to all Sage pre-recorded training, as well as exclusive access to our on-demand appointment scheduler for non-urgent, complex support needs. 

    If you move to a subscription there are no changes to how you utilize the software.  It is still an on-premise solution that is installed on your servers – you are not being moved to the cloud if you opt to move to subscription.   But, if you are currently having your Sage solution hosted by a 3rd party hosting provider or interested in being hosted, you may be eligible for a Sage Partner Cloud subscription.  Please reach out to your local Sage authorized Business Partner for more information.

    Thank you, 

    Phil

    Phillip Wiering

    Product Management – Construction and Real Estate

    Sage.com | Twitter | Instagram | Facebook YouTube LinkedIn Community

Reply
  • 0

    Sage has introduced subscription based plans to offer our customers another choice in how they use our solutions.  You are free to continue using your solution in a traditional perpetual service plan.  There are no plans to discontinue or force any customers off of that option. 

    Sage is offering the usage-based subscription to deliver a Software as a Service experience with the benefits of an annual or monthly payment option, and a more cost-effective approach to adding and dropping users and modules as necessary. The subscription option provides Sage Gold Plus business care with free access to all Sage pre-recorded training, as well as exclusive access to our on-demand appointment scheduler for non-urgent, complex support needs. 

    If you move to a subscription there are no changes to how you utilize the software.  It is still an on-premise solution that is installed on your servers – you are not being moved to the cloud if you opt to move to subscription.   But, if you are currently having your Sage solution hosted by a 3rd party hosting provider or interested in being hosted, you may be eligible for a Sage Partner Cloud subscription.  Please reach out to your local Sage authorized Business Partner for more information.

    Thank you, 

    Phil

    Phillip Wiering

    Product Management – Construction and Real Estate

    Sage.com | Twitter | Instagram | Facebook YouTube LinkedIn Community

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