We have 4 differrent coompanies. Do I need to run File Doctor on each company in preparation for 20.5 update?
We have 4 differrent coompanies. Do I need to run File Doctor on each company in preparation for 20.5 update?
Yes, if there are issues with the files, we want it fixed in the current version as sometimes there are issues that cannot be fixed in the new version.
Make sure to have your file doctor journals reviewed to ensure the fixes are good fixes (not all fixes are good, i.e. corruption was found and records were deleted or not recovered, etc).
I ran File Doctor last night with the intention of updating to 20.5 today. The report is 47 pages, but pages 13-47 are blank. I suspect this is not normal. Can I go ahead and perform the Sage update?
Hi Bonnie,
You are correct, that is not normal. Please contact Support (phone or chat) so we can review it.
*Community Hub is the new name for Sage City