Entire Bonus Check contribution to 401K - Sage 300 CRE

Recently we paid out bonuses for 2021 and an individual contributed their entire check to their 401k.  When doing this it created a $0 direct deposit therefore did not print a direct deposit notification.   I didn't think much of it at the time but upon further review it seems that the entire bonus is not showing up in her earnings register, and when the P/R checks were posted it did not post that particular check to expense or 401k liability, payroll taxes, etc.   I easily did the entry manually, but my concern is going to be when I do the W-2's at the end of the year this employee's wages are going to be skewed.   I believe I can manually edit the W-2's, but can't figure out why the check was not posted and isn't included in any of the earnings reports?   Any suggestions as to why this would be the case?

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  • I don’t think you can generate a direct deposit for a $0 check. More than likely, this check is still in your New PR file and is not posting because the system would not have been able to mark that check as “printed”. Anytime I need to do a $0 check I use the manual check button in Enter Checks. I enter the check date and give it a fake check number. Then that check is marked as printed and then you can post it. Go into enter checks for the week ending this check was entered and see if that employee’s check is still there. 

  • in reply to Adam L

    Thank you for the response Adam.  You are correct in that the check is still out there in the "Enter Checks" section of payroll it's status is showing processed.  I have "manual" button available but it will not allow me to enter either a ck date or ck# (grayed out).   So are you suggesting to delete this check and start over even though it is showing as processed?

  • in reply to Brian Hostetler

    Not sure why those fields are grayed out. If you have access to  Payroll settings you may have to check in there to see if a setting is preventing manual checks from being entered. Or there could be a setting in cash management that needs to be looked at. If you still can’t figure it out, then you may need to delete the check and re-enter it again. 

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  • in reply to Brian Hostetler

    Not sure why those fields are grayed out. If you have access to  Payroll settings you may have to check in there to see if a setting is preventing manual checks from being entered. Or there could be a setting in cash management that needs to be looked at. If you still can’t figure it out, then you may need to delete the check and re-enter it again. 

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