Hello,
I am receiving a message that my license will expire in 60 days. We paid for our license renewal back in June. Can someone verify that we are good to go and can ignore this message?
Thanks!
We had this happen last year (after license was paid for), and you don't want to ignore it. We were told that article KB95281 had steps to resolve the issue, and it did work for us. It's a communication/connectivity issue, and without it, the system thinks you have no active license. Hopefully the link I'm trying to insert for the article works!
Paying for the licesne renewal doesn't always automatcally update the license's on the server so we have found the need to update the license's manually on the server. You'll need admin rights to the server Sage is on. To view current licenses, and # of licenses, go into Sage Admin. Select License Admin: To view current licenses. If there is a problem with the license, such as not the correct date, select Update and this shoud correct the issue. May need to select Allocate All Users. Hope this helps.
Thank you! I believe this worked.
Hi SJMiller,
Thanks for reaching out. I can confirm that the subscription for Sage 300 CRE on the account ending #400xxxxxxx22 is renewed until 07/04/2022. Sounds like you found a solution to the message too!
Also, if the above suggested answer helped, please do mark it as verified for the benefit of others in this forum :). Thank you!
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