Sage TL Licenses Renewal

Dear Team ,

Can we renew our Sage licenses directly through Sage customer portal without using a reseller ?. We are located in Bahrain and we wish to renew licenses directly from Sage . Would there be any problem in renewing directly ? In future if support required , without re-seller how difficult would be to get the required support ?

Regards ,

Salim

  • Hi IT Tamcon,

    Thank you for reaching out. Looks like you are tied to the North American account ID ending 4000xxxxxx933 for Txxxxxn Cxxxxxxxxxxxx Co xxx using Sage 300 CRE.

    The Customer Portal login: [email protected] should allow you to log in and approve the upcoming renewal (current plan is expiring on 10/13/2021). This login is tied to the primary contact who would have access to "accepting" the renewal invoice under My Account > Message Center.

    For further questions and or assistance, please contact the team at [email protected]

    Warm Regards,
    Erzsi