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Underpaid retainage

Posted By Penni Kiefer over 2 years ago

I have a few accounts that underpaid our retainage due by a few pennies. We're not going to try and collect on this, so how do I write-off these amounts? I tried to adjust my receivables, but it won't let me.

Any ideas?

kaysong70 over 2 years ago

If you unapply the cash receipt, you will be able to adjust the receivable (write off the pennies) and then you re-apply the cash receipt.
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Penni Kiefer over 2 years ago in reply to kaysong70

It won't let me adjust the receivable because it is a retainage billing.
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Balcoda Support over 2 years ago

Hi Penni,

I just adjusted retainage billed in my sample data and it allowed me to. Can you tell me the steps you are taking when trying to make the adjustment?
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