See Knowledgebase Solution ID: 25178 if it's just the check date that is wrong.

See Knowledgebase Solution ID: 23890 if it's just the period begin date that is wrong.

See Knowledgebase Solution ID: 20892 if it's juste the period end date that is wrong.

How do you search the solution id's?

If you are asking about User ID then you can add that field in an inquiry - Operator ID is what you are looking for 

Hi Judi -

Go to - https://support.na.sage.com/selfservice/microsites/msbrowse.do?UMBrowseSelection=SG_SAGE300CRE_1 and in the box enter the number above.

Cheers,

John McLagan
Independent Senior Consultant
Johnny on the Spot

From Desktop:  Help - Sage Support - Knowledgebase and under search, enter the number of the solution.