Most often, for us, it's becasue a posted transaction didn't actually post to the GL. The first thing I do is post the general ledger and see if anything has been rejected. then I check the balances again. If that didn't work, I do the Reconciliation RachelleS mentioned.

Most often, for us, it's becasue a posted transaction didn't actually post to the GL. The first thing I do is post the general ledger and see if anything has been rejected. then I check the balances again. If that didn't work, I do the Reconciliation RachelleS mentioned.

Yes, it was date issue with a future accounting date on a recurring invoice that I voided, but will not post to GL.

Thank you all.