It picks up the state from the vendor's address. You can ignore the error because you won't be filing state copies of the 1099's since they are not required.

I tried to ignore the error but the error box continues to appear even if I choose "Continue without correcting"

The error popped up twice on my run. I just continued without correcting each time it came up and eventually the 1099 report loaded.

Thanks, that worked

It is very frustrating that both Sage and Aatrix referred us to IRS or our taxprofessional for this error.  Totally wouldn't help with the process. They are the ones that we pay for the support.  Another disappointing sage/aatrix story.

Thank you for bringing this issue to our attention. Aatrix rolled out an update this afternoon that changes how the Filing State is prefilled. It will now prefill with the State from the Payer's address instead of the recipient's (vendor's) address.

We sincerely apologize for any confusion and inconvenience this has caused.

April-

What do we do if we have already filed our 1099's and gotten rejection error from a State that says I need an account number.  I have spent the last 3 days trying to get an account number with WI (where the vendor we paid is located) and we are in MI and do no business in WI.  Can we ignore the error or do we need to go back into Aatrix and refile our 1099's now that there has been an update?

Thank you-jennifer

We lost 3 days trying to get an answer on this.  Neither Aatrix nor Sage was helpful at all.  Referring us to our tax professional or IRS wasn't going to fix the problems in Sage and Aatrix, but that's all we got for a fix.  We ended up, after all of the money we pay in support, filing our 1099's with an outside company.  They had it right.  Sage and Aatrix didn't.  We are beyond frustrated.  Sage and Aatrix are supposed to be our support and help us, not cause more problems.

If you discussed it with a consultant, you would have had the answer you needed in under an hour.  I had a customer that filed their 1099's without my assistance and it was rejected for missing account number.  I walked them thru the wizard and showed them where to put the account number and manually adjusted the filing state to their state and it filed corrected 1099's with Aatrix.

I suggest finding a good consultant that has been using the software for years.  It isn't part of the service contract you pay for with Sage, but I think you will find the headaches alot less when you are dealing with someone that knows your setup and can work with you to get to your end game alot quicker.

John McLagan
Sage Consultant
Johnny on the Spot

Johnny, Sage and Aatrix are the two that put this together.  My consultant didn't.  They never recommended contacting the consultant.  Their suggestion was IRS or our tax consultant as I said twice previously.  Outside 1099 companies had none of these issues and they didn't know anything about our set up.  I will let my consultant know your thoughts.