Simple for most but for some reason I am not finding the area of the software to where I can void a check that was ate by my printer. I am not able to also put a photo on here. Thanks in advance.
Simple for most but for some reason I am not finding the area of the software to where I can void a check that was ate by my printer. I am not able to also put a photo on here. Thanks in advance.
If you are in A/P then tasks - void payments
In Payroll its under Tasks - Void Check, In AP it is under Tasks - Void Payments
If this is a check that was never recorded in AP or PR, and you just want to get it recorded in the software that the check is voided, you can do that in CM Tasks > Edit Register to enter the voided/damage check. This is Sage Knowledgebase article 42289 "How can I record voided or destroyed check numbers in Cash Management?"
Hi suzamnmesjm,
If your check was destroyed when printing a check in Accounts Payable or Payroll, you can reprint the check on a new check number and that will automatically void the old check number.
If the check was destroyed but no checks were printing in Accounts Payable or Payroll, you can enter a voided check in Cash Management. Here is an article from our knowledgebase at www.sageKB.com:
Article 42289: How can I record voided or destroyed check numbers in Cash Management?
As for adding a picture in Sage City, click on the icon on the upper-right hand corner of the window to get to your account settings.
Thanks!
So how do you go about reprinting the check on a new check # so it will automatically void the old/destroyed check number? The Article 42289 that you reference seems to only inform you how to void the check in Cash Management.
Thank you so much for responding. I am new here and new to the software but know what i need to do. Just figuring out how at times. lol Have a super day
Hi Tracy,
In Accounts Payable, Tasks, Reprint Checks will allow you to print your check on a new check number (And date, if you need to). This process automatically voids the old one.
In Payroll, if the check is not posted, you can reprint it from the Print Checks task. Here are the articles from our knowledgebase at www.sageKB.com that talk about this:
Article 17950: How do I reprint Accounts Payable checks?
Article 24979: How do I reprint a posted Payroll check?
Article 21390: How do I reprint an unposted Payroll check?
Thanks!
Thank you!
How would I void an invoice? I do not see that as an option. Thank you in advance
How are you doing? Got through my 1099's and my efiling. One more down for the count. Finally a bit warmer here. Like it cool, South Florida is an oven in the summer. Have a great day
Tasks-change invoices
Enter vendor and invoice number
you will see the delete button at the bottom of the screen
*Community Hub is the new name for Sage City