FormerMember

Made Copy of Company - GL - Incompatible Account Format

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Posted By FormerMember

Created a New Company for testing purposes - copied all applicable files into new company per online instructions.    Everything in new company seems to look OK, except the GL accounts had a different format (the - and . appear to have been removed).    In this new company tried to run a GL Close current period and got a "Incompatible account format" error.   Any idea what caused this and how to fix?

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    I just went through this recently. Go to GL >  File > Company Settings > Custom Descriptions

    Scroll to GL Account, click where it says account and then the "Set Up Sections..." button will be available to select. Hit that and then make sure the number of digits for each prefix/base/suffix (as applicable) match what you've copied over. This worked for me because I hadn't generated the accounts yet, I had only imported the base accounts.