Are you by any chance running Sage 100 Contractor?

Yes, forgot to mention it is Sage 100 operating system

Yes

The "Contractor" software is a different product, with a separate section on Sage City... https://www.sagecity.com/us/sage_construction_and_real_estate/

Thank you, thought for sure I clicked on the Sage100 category. 

You did, but Sage (unwisely) named two different software packages as "Sage 100", causing this kind of confusion / waste of time far too frequently.

This forum is for the non-Contractor version of Sage 100.

The Contractor forum is inside the CRE section.

Thank you

Hi Tishka - I wIll move this thread to the correct Sage 100 Contractor forum in the Sage Construction and Real Estate Support Group.

Hi Kevin - Thanks for your help on Sage City.  It's much appreciated!

Thanks,

Derek

You cant reconnect them with tech support ot a consultant that does repairs like Pam Schulz. But you can post a reversing progress billing and then void its 3-2 invoice. Then you are back where you started. Downside is the higher progress billing number

Thank you Char, we will give it a shot. 

Also, in the Options menu in 3-7, you may want to deselect the option for "Allow Direct Void of Invoice" to prevent this from happening again (need to be logged in with company admin rights to see this option).

You read my mind, definitely  was a question on my mind. Thank you,

Yes, I should have mentioned that too.  Thanks for the reminder