• Terminated Employees Disappeared after Payroll Archive

    After our 2022 payroll was archived, we can no longer see Terminated employees (status = 5-Terminated) in the current version.  We still can see Laid Off employees and employees that Quit but no Terminated employees.  This was not a problem when we archived…

  • Possible to correct multiple sick / PTO records at once?

    We have at least a couple hundred payroll records where PTO (sick time) was used while we were running the broken version 24.2.103 of Sage. The process for fixing these, listed as the resolution to defect # 39917 is a manual process for each individual…

  • Work Order details mysteriously moving to an unrelated work order for a different client and deletes the values that were there.

    Work Order details mysteriously moving to an unrelated work order for a different client and deletes the values that were there. 

    Any ideas on how this happens and what we can do to prevent it?

  • Anyone aware of v23 issue daily payroll line numbers in report

    In a custom report showing line numbers for daily payroll data, line 5 shows as line 5,000, line 9 as 9,000, etc. See picture below.

  • SAGE Estimating Error message "boolean not recognized"

    Hello, this has happened on two of the take off templates I have been working on while trying to add bid items. I have attached a screen shot of where I have been adding the bid items in the take off templates also. Is this what could be causing the error…

  • AR Sales Tax District field Randomly being filled

    We are seeing a strange thing happening and wondering if this has happened to any one else. Occasionally, we are seeing strange entries in our AR Sales Tax District field in AR Jobs. These entries do not match the project location. We are removing them…

  • Service Profitability Reports STILL NO COST DATA

    After this latest update 21.3.39 Sage 100 Contractor, the service profitability reports are still not showing any cost data.  When will this be corrected?

  • Earnings and Payroll Don't Match

    From 5-2-1 Employees, we have an employee whose Earnings show $875 more than their Payroll totals. (the two Buttons at the lower left)

    Report 5-1-9-31 (YTD Earnings) is $875 higher than Report 5-1-2-41 (Payroll Check Register Totals)

    How is this even possible…

  • Invoice Details Disappeared but Grid Total Remained in 11-2 Service Receivables module

    I have an order in 11-2 Service Receivables that originally had parts, quantities and price in the Invoice Details grid - that calculated up to a total that was emailed as a Quote to a Client. Today, the grid on the Invoice Details tab for that order is…

  • unable to open

    No company lists showing when I open.  Initially drive Z was not showing on the drop-down list.  Mapped the drive and now it is showing but when I select drive Z it says "Unable to locate required program directories.  Please select another drive."…

  • More Issues with 19.5

    I just found some issues on select employees whose calculations for SS, Med, FIT, and SIT are not correct.   Nothing changed on these employee's calculation records  from the last payroll on 1/2/15 and this one for 1/16/15.   Has anyone else found this issue…

  • Database Issues with v 19.5

    Is anyone having issues after upgrading to 19.5?   My outside contractor who logs into our server remotely keeps getting kicked out with an Error  "Unable to continue: A database error occurred:  Error 50_90613 Locking File Invalid or Unknown Error Code…