Subcontract invoiced amount doesn't match the invoices

SUGGESTED

My subcontract invoiced amount doesn't match the invoices recorded on that subcontract. I read solution ID# 94560 and checked for both reasons listed and neither were the case on any of the associated invoices. Is there any other possible reason they don't match? No combination of the invoices even adds up to the total of the difference. 

  • 0

    Hi Lilah. I would recommend you contact Sage Support so they can run a quick repair to recalculate subcontracts.

  • 0 in reply to ghollister
    SUGGESTED

    Hey Greig

    I just had a client yesterday have a similar but different issue.  The invoices are connected to the subcontract, but the invoiced to date column is empty.  so the remaining values per row are wrong.  Will the Sage "recalculate subcontract balances" restore those values to the column too?  We found 2 vendors that were affected so far.  Thinking it must be related to the new feature about being able to edit a paid AP invoice to assign the subcontract?

  • 0 in reply to Char DeLange

    Hi Char,

    It depends on why the numbers don't match up. The recalculate will compare the unique IDs in the subcontract lines to see if they match up to the lines in the AP invoices and subcontract change order lines and total them accordingly. If the line IDs are missing or mismatched, then the recalculate will not work. But, it's always the first thing that we try. The new feature should not cause this issue, at least it did not in our pre-release testing. If you find otherwise, please let us know. Most of the time this is caused by users copying/pasting an entire row from one subcontract record to another.