Hi Mallory. This was an issue we encountered a few months ago that has since been fixed. Upgrading to the current version (24.3.45) should resolve this issue. Details are in KB article 118113.

We do have that version.

Are you using a custom Check Form? If so, please test using one of the standard forms and see if the same thing happens. The YTD issue on reprints is something we actually addressed a couple of years ago but it only fixed standard forms as we have no way of fixing the code in custom forms.  Another possibility is that at some point you edited your custom check form per the steps in that article as a workaround. If so, you will need to "undo" that change, or if you saved it as a temporary form, then go back to using your original without the change.