We recently updated from version 24.2.103 to version 24.2.113 and we're seeing issues with certified payroll reports not being correct.
Does anyone know if this is a known issue?
We recently updated from version 24.2.103 to version 24.2.113 and we're seeing issues with certified payroll reports not being correct.
Does anyone know if this is a known issue?
Hi Martel. Are you referring the 31-Department of Labor report? We have not had any reported issues with that report after the update. What are you seeing that's incorrect on that report?
Correct, the Department of Labor report. It is not showing the fringe.
I can confirm that a downgrade from 24.2.103 from 24.2.113 "fixes" the issue of fringe not displaying on the report.
This does re-introduce the sick time report issues that we updated Sage to fix.
For now we will keep at least one computer on the old version to be able to run our certified payroll reports and upgrade our other payroll computers so that we don't have too many more sick / PTO records to fix.
Thanks for letting us know this. We will definitely look into it.
I was not able to reproduce the issue in-house. I've sent you an email with a follow-up request.
Thanks. Two additional pieces of information:
The issue has been reproduced on multiple of our systems running 24.2.113
Records from the time period prior to our updated to 24.2.X have the same issue as well (unlike the sick time issue records for which there is now a fix)
*Community Hub is the new name for Sage City