I entered a check deposit under Deposits/Interest. However, when I go to Bank Reconciliation the check deposits comes out to zero. When I go the GL the deposit appears twice and cancels the amount out to zero.

We recieved a refund check from the state in the amount of 1,977.25 and I need to record the check that has already been deposited into our cash account for bank reconciliation. I entered the deposit under Deposits/Interest and only entered the amount under credit. When I go to Bank Reconciliation and the general ledger, the amount comes out to zero. 

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  • 0

    Hi Esmeralda. By chance when you entered the deposit in 1-2, did you put the cash account in the grid as well as in the header? This would result in a debit and credit for the same amount which would result in a net $0. Be sure to use the cash account in the header and a different account in the grid. For now, you can go to the transaction for that deposit in 1-3 and change the credit account.

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  • 0

    Hi Esmeralda. By chance when you entered the deposit in 1-2, did you put the cash account in the grid as well as in the header? This would result in a debit and credit for the same amount which would result in a net $0. Be sure to use the cash account in the header and a different account in the grid. For now, you can go to the transaction for that deposit in 1-3 and change the credit account.

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