• Unable to get in to the program and need support assistance?

    Support hours for Sage BusinessWorks are currently M-F from 6am PST to 5pm PST (9am EST to 8pm EST) There are multiple options for contacting support: You can visit the Sage BusinessWorks Resource Center You can search the Knowledgebse (available…
  • 6 tips to be sure you are contacting “the real Sage” for software assistance

    Sage BusinessWorks product support can only be initiated via live chat or by opening a ticket on the Sage Customer Portal . Follow the tips here to make sure you always have the official Sage product resources and contact information at your fingertips…
  • Access support faster - ensure your contacts are up to date

    To ensure prompt support it is critical to have your Sage Authorized Contacts up to date. Access to services and account information is limited to approved parties only. Sage requires changes to authorized contacts for customer accounts be requested…
  • Unable to create a case through Sage Customer Portal

    Good Morning, has anyone had issues accessing the create a case through Sage Customer Portal today? I have tried 3 different web browsers without any luck. I've been on hold for 22 minutes to create a support case using the phone system.